Peter Codd

My role requires accurate and timely inputting of data relevant to Police intelligence and investigations, this data being crucial in securing national funding for future work within the specialist department that I work.

The role requires me to work on several Force systems, working to deadlines and being flexible in the hours that I work.

While my role requires me to work individually, I am also a team member, adapting to assist my colleagues when required.

I also have close working relationships with external agencies and other internal departments. This requires the confidence and ability to be able to liaise by phone or in person when required.

Since leaving Morrisons at the end of December 2022, I have been assisting my son in law and his wife in the renovation of their home that they have recently bought.

Taking ownership of the management of the project, I was able to liaise with the home owners and plan budgets and timescales.

The project involved structural work, decorating, landscaping and other associated roles.

I took a great deal of personal satisfaction in being able to help family members in this way and now look forward to returning to the stability of employment.

My role as a Home Delivery Driver involved the delivery of online shopping to customers at their home addresses throughout Wirral.

The role involved face to face customer contact and interaction at each address.

The role was a rapidly changing one in terms of constant changes to traffic conditions, weather and customers not being available at the arranged times. This meant working well under pressure and having the ability to make decisions on the spot.

It also involved phone communication with the store managers or customers themselves.

Following completion of a round, the vehicle is returned to the store and appropriate documentation completed fully and accurately.

I would then assist within the store until the end of my shift, often assisting customers with any queries they would have.

After initially commencing this role through an employment agency, I successfully applied for the position when the caretaker retired in April 2022.

My role involved opening the school in the morning and preparing it ensuring that it is ready to accept staff and pupils, this includes ensuring the safety of the premises, making sure that all heating and lighting is working correctly and ensuring the appearance of the school is set to the highest standard, in terms of cleanliness and presentation.

The role required flexibility in that I would be required to work extended hours or rest days on occasions, for example, summer fairs or evening pupil performances.

My role at Tesco, Heswall was to replenish stock levels on allocated aisles within the store. This involved a lot of physical work, lifting and putting items out on display in readiness for the store to open at the end of my shift. This would be done to the highest standards meeting the requirements set out by the company in relation to stock displays.

The role also involved assisting customers with any enquiries they may have during the hours the shop was open at the beginning of my shifts.

This involved effective communication and liaison with colleagues and managers, if required, to achieve a satisfactory outcome to any enquiry.

My role was to answer Police Emergency 999 calls as well as non urgent calls, working in a contact centre environment. My role would involve communication with people who are involved in genuine emergency situations, attempting to glean as much information from them to be able to deploy patrols on the appropriate response. I would also give the relevant advice to people who are calling in non emergency situations. I was also involved in working with other agencies such as ambulance, fire and social services.

My role involved delivering various sizes of vehicles to multi national companies or individual customers throughout the country. The role involved checking vehicles for faults and that they also met customers specific requirements.

The role required the highest levels of professionalism, punctuality and smartness in appearance.

Due to distances and deadlines, I would depart in the early hours ensuring that those deadlines were met. This would often require working well under the pressure of ever evolving traffic or weather conditions.

I would then either return another vehicle back from the customer or plan my own journey back home.

Although the role involved working alone for the majority of the time, I would also work as part of a team assisting each other with respective journeys or logistical issues arising from their specific jobs.

I joined Merseyside Police on 3rd January 1989, and spent most of my service working in, what is now known as, Response and Resolution Department.

The majority of my service was spent on Wirral, where my primary role was to deal with Emergency and urgent incidents, often dealing with people who are going through stressful situations. I would deal with them with an appropriate level of understanding, compassion and empathy, where required.

During my service , I also spent almost 2 years working within the Force Control Room. My role included handling phone calls from members of the public. These calls ranged from dealing with people who were clearly under enormous amounts of stress as they rang the Police on 999 systems, to general enquiries.

Throughout my service, I have dealt with a wide variety of situations which have helped develop many skills, relevant skills being used on each incident I dealt with. Examples of these skills are excellent communications, including listening to people's needs and talking to them in an appropriate manner.

I work well under pressure , am trustworthy, patient, highly motivated and am able to work well within a team or alone.

I set myself high standards in relation to timekeeping and smartness in appearance. I hold a full UK driving licence with no endorsements. I was also an Advanced Police driver for 25 years and have an excellent geographical knowledge of the Wirral and its surrounding areas, having also lived on the Wirral all of my life.

After leaving school, I began my employment at WH Smith and Sons Wholesalers, Birkenhead. My role was a customer service, front of house role, at a busy newspaper and magazine wholesalers. My role involved dealing with customers face to face and on the telephone. During my employment, I gained several promotions and upon leaving I was Assistant Manager at the Broad Green branch, Liverpool. This involved responsibilities for orders and stock control as well as managing numerous members of staff over various shifts. I also had keyholder responsibilities for the premises.

During my service, I also has a role whereby I would deliver orders and update stocks at newsagents across the Wirral, this involved the use of company vehicles.