Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Peter Akinlabi

Birmingham

Summary

Project management professional with extensive experience in channel and infrastructural development. Proven track record in agile methodologies, risk assessments, and task prioritization. Exceptional organizational and communication skills, with a focus on stakeholder engagement and business case development. Expertise in streamlining processes to enhance productivity and ensure timely, budget-compliant project delivery.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work history

Assistant project manager

SMOp Cleantech
Manchester
07.2024 - Current
  • Enhanced communication with stakeholders through regular progress updates.
  • Provided administrative support during project execution, facilitating smooth operations.
  • Managed procurement processes, ensuring cost-effective use of resources.
  • Contributed towards the successful completion of complex projects by coordinating cross-functional teams efficiently..
  • Performed regular site inspections, ensuring compliance with safety regulations and guidelines.
  • Assisted in the development of detailed cost estimates, improving financial forecasting accuracy.
  • Handled change requests effectively, minimising disruption to planned schedules.
  • Monitored subcontractor performance to maintain quality standards throughout the project lifecycle.
  • Assisted in resolving any issues or disputes arising amongst team members during project proceedings.
  • Tracked project milestones against established timelines for prompt delivery of results.
  • Liaised with clients to ensure satisfaction and manage expectations throughout the project duration.
  • Conducted risk assessments to mitigate potential project delays.
  • Developed comprehensive project plans whilst adhering to budget constraints.
  • Facilitated meetings with project members for enhanced collaboration and understanding.
  • Maintained accurate documentation, contributing towards a robust audit trail.

Manager - Projects and Infrastructure

Globacom Ltd.
Abuja, Nigeria
02.2022 - 03.2023
  • Established key performance indicators to monitor project progress.
  • Fostered a positive work environment, boosting team morale.
  • Conducted rigorous risk assessments to prevent potential issues.
  • Achieved timely delivery with meticulous scheduling and organisation.
  • Delegated tasks effectively according to individual skills and capabilities.
  • Coordinated cross-functional teams, promoting collaborative work environment.
  • Maintained constant communication with stakeholders for clear understanding of project requirements.
  • Served as primary liaison between the team and clients, facilitating open communication.
  • Streamlined workflow processes to increase operational efficiency.
  • Developed comprehensive project plans for successful execution.
  • Negotiated contracts with vendors, securing favourable terms.
  • Mitigated risks by thorough planning and contingency development.
  • Increased project efficiency by implementing robust management strategies.
  • Planned budgets meticulously for cost-effective operations.
  • Provided leadership and direction to team members for enhanced productivity.
  • Managed resources to ensure optimal utilisation.
  • Monitored ongoing projects closely, identifying any areas of concern early on.
  • Ensured compliance with regulations, maintaining high standards of work.
  • Oversaw project lifecycles, ensuring smooth transitions between phases.
  • Delivered products and services in line with agreed arrangements and contracts.
  • Planned staff and resources within business budgets for minimised expenditure.
  • Managed contract negotiations between clients, seeking mutually beneficial outcomes.
  • Maintained excellent market and trend awareness to meet customer demand.
  • Negotiated contract terms for maximised client benefit and profit.
  • Built productive client networks to maximise sales and marketing possibilities.
  • Implemented organisational policies for smooth service delivery.
  • Made sure contractual obligations were met ahead of agreed service delivery.
  • Developed clear brand voices to improve marketing image and reputation.

Manager- Retail Channel Development

Globacom Ltd.
Lagos, Nigeria
02.2018 - 02.2022
  • Piloted change management initiatives successfully improving organisational adaptability.
  • Maintained inventory control, reduced stock shortages.
  • Coordinated cross-departmental collaboration for improved workflow.
  • Optimised resource allocation for increased profits.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Supervised project timelines for timely completion.
  • Liaised with suppliers to ensure timely deliveries.
  • Delegated tasks efficiently to maximise productivity.
  • Cultivated strong relationships with clients to secure repeat business.
  • Streamlined communication channels, enhanced internal information flow.
  • Led performance reviews, identified areas for improvement.
  • Boosted department efficiency by streamlining operational processes.
  • Developed accurate sales forecasts for improved strategic planning.
  • Identified growth opportunities through comprehensive market research.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Planned revenue generation strategies designed for growth.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Analysed and resolved complex resource management issues for optimised scheduling.

Client service manager

Globacom Ltd.
Lagos, Nigeria
07.2009 - 02.2018
  • Managed client relationships to ensure customer satisfaction and loyalty.
  • Facilitated communication channels between clients and management.
  • Implemented new strategies, leading to increased efficiency in client service delivery.
  • Resolved complaints, resulting in improved client retention rates.
  • Negotiated contracts with key clients to secure profitable business deals.
  • Coordinated team efforts to meet customer needs and expectations.
  • Oversaw budgeting process, ensuring prudent financial management.
  • Oversaw daily operations for efficient service delivery.
  • Liaised with internal teams, enhancing overall service provision.
  • Responded proactively to client feedback for better service provision.
  • Devised strategic solutions for complex client issues.
  • Conducted regular staff training sessions, improving team skills and knowledge.
  • Monitored team performance, leading to enhanced productivity.
  • Administered customer inquiries promptly, ensuring high levels of customer satisfaction.
  • Delivered tailored advice for optimised client experiences.
  • Fostered long-term business partnerships by developing strong client relationships.
  • Confidently handled customer enquires and transactions within high volume call environment.
  • Maintained comprehensive understanding of clients' needs and expectations.
  • Acted as liaison between clients and internal departments to streamline communication.
  • Proactively channelled customer feedback to relevant departments to promote continuous process improvement.
  • Delivered first class inbound and outbound customer service by employing outstanding active listening skills, detailed product knowledge and call handling expertise.
  • Led regular client reviews to assess satisfaction levels and identify areas for improvement.
  • Developed marketing plans to support department strategies.
  • Managed multi-channel advertising campaigns to support sales objectives.

Education

Project Management Certification - Project Management

People Cert
UK
06.2025 - 06.2025

Master of Arts - English Studies

University of Ilorin
Ilorin, Nigeria
10.2006 - 11.2009

Bachelor of Arts - English Studies

University of Ibadan
Ibadan, Nigeria
10.1998 - 11.2002

Skills

  • Proactive communication
  • Agile methodologies understanding
  • Client liaison expertise
  • Risk Assessments
  • Project Management
  • Task prioritisation
  • Business case creation
  • Stakeholder communications planning
  • Problem-solving

Languages

English
Fluent

References

References available upon request.

Timeline

Project Management Certification - Project Management

People Cert
06.2025 - 06.2025

Assistant project manager

SMOp Cleantech
07.2024 - Current

Manager - Projects and Infrastructure

Globacom Ltd.
02.2022 - 03.2023

Manager- Retail Channel Development

Globacom Ltd.
02.2018 - 02.2022

Client service manager

Globacom Ltd.
07.2009 - 02.2018

Master of Arts - English Studies

University of Ilorin
10.2006 - 11.2009

Bachelor of Arts - English Studies

University of Ibadan
10.1998 - 11.2002

Similar Profiles

Create profile
Peter Akinlabi