Peshal Poudel
Plumstead,UK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Showroom In-charge
Torque Motors Trading Pvt. Ltd. (BMW Motorrad Nepal)
Kathmandu, Nepal
07.2021 - 09.2023
- Provided prompt, courteous service to every individual entering showroom.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
- Determined key details for showroom light fixtures, flooring and accessories.
- Managed custom projects by completing initial quotes, design and sample requests.
- Drove employee engagement and guest experience through coaching, training and development.
- Kept showroom expenses appropriate and reasonable to drive operational efficiency.
- Directed sales reps on how to display furniture and other items.
- Generated personal sales to meet or exceed established sales goals.
- Established team priorities, maintained schedules and monitored performance.
- Monitor showroom cleanliness.
- Weekly and monthly sales plan.
- Daily display management.
- Organise daily huddle meeting.
- Organise weekly ECA.
- Organise Monthly short ride and yearly long ride.
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Increased branch revenue.
- Set pricing strategy and discount rates.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organise different sales campaign monthly.
- Collecting datas of customer through social media and walking and compiling them.
- Managing customer data to followup them through phone calls and social media.
- Coordinating with house keeping staff for neat and clean showroom and its surrounding.
- Organising ECA activities with management.
- Managing stock of showroom and ordering low quantity product.
Sales Executive/ Service Advisor ( Ducati Nepal)
Turbo Motors Trading Pvt. Ltd
Kathmandu, Nepal
04.2019 - 06.2021
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Researched client requests to create best possible solutions for diverse needs.
- Order spare parts from portal.
- Works as CRM.
- Maintain cleanliness of service centre.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
- Developed, maintained and utilized diverse client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met existing customers to review current services and expand sales opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Consulted with businesses to supply accurate product and service information.
- Order spare parts through portal.
- Call customer after their visits for their review.
- Discuss about pricing and manage price list accordingly.
- Billing and job card management.
- Service campaign and sales campaign.
- Organise customer ride and meetup.
Spare Sales Person (Benelli Nepal)
KTM International Trading Pvt. Ltd.
Kathmandu, Nepal
03.2019 - 04.2019
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Logged reports, expenses, receipts, and sales in company database.
- Worked to build relationships with customers and built potential for additional sales.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Prepare spare order list.
- Manage stock of store and work station.
- Prepare sales report along with weekly,monthly and yearly plans.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organising service campaign with offers to boost sales.
- Help to make spare parts order list and manage stock of store.
- Expanded brand and marketing strategies by planning strategic events.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
Bachelor Running - Bachelor in Social Psychology
2025
Gsce - Science in Biology
05.2014
Skills
Showroom setup
Good Telephone Etiquette
Dependable and Responsible
Written Communication
Decision-Making
Cultural Awareness
Google Workspace
Excellent Communication
Teamwork and Collaboration
Organization and Time Management
First Aid/CPR
PPE Compliance
Flexible and Adaptable
Attention to Detail
Problem-Solving
Active Listening
Analytical and Critical Thinking
Planning and Coordination
Clerical Support
Fun and recreation
Interactive
Nature and pet lover
Love to ride bike
Photography
Book reader
Timeline
Showroom In-charge - Torque Motors Trading Pvt. Ltd. (BMW Motorrad Nepal)
07.2021 - 09.2023
Sales Executive/ Service Advisor ( Ducati Nepal) - Turbo Motors Trading Pvt. Ltd
04.2019 - 06.2021
Spare Sales Person (Benelli Nepal) - KTM International Trading Pvt. Ltd.
03.2019 - 04.2019
Times International College - Bachelor Running, Bachelor in Social Psychology
Golden Gate International College - Gsce, Science in Biology