PERPETUA IKECHI

Work History

SUGISH INTERNATIONAL SERVICES LTD

PORT HARCOURT, NIGERIA

06.2017 - 12.2023

Evaluated product sales performance to provide accurate reports and identify improvement opportunities.
Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
Sourced and verified quotations from suppliers before initiating purchase processes.
Minimised customer complaints by verifying procured items met required quality standards.
Facilitated decision-making by preparing cost comparison of material pricing.
Assessed and resolved logistic challenges to meet delivery deadlines.
Monitored supply chain activities to validate quality of goods procured.
Completed customer orders with speed and accuracy.
Increased customer satisfaction by resolving issues.

SUGISH INTERNATIONAL SERVICE LTD

PORT HARCOURT, NIGERIA

10.2014 - 03.2016

Researched and purchased specialized equipment and materials for company use.
Negotiated with vendors and service providers to control corporate expenditures.
Advised and guided management teams on decision-making, enabling cost-effective tendering processes.
Investigated and identified invoice discrepancies, liaising with suppliers to achieve 80% first-time resolution.
Established delivery schedules to keep stores fully stocked.
Ensured business continuity, using local suppliers to minimise risk of supply chain disruptions.
Improved profit margins by 90% through successful re-negotiation of early payment discounts.
Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
Minimised customer complaints by verifying procured items met required quality standards.

BONIK VENTURES NIG

PORT HARCOURT, NIGERIA

08.2004 - 12.2007

Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Presented latest merchandise to prospective buyers.
Accounted for all inventory and ordered new stock.
Packed and wrapped gifts with decorative details to match customer preferences.
Collected and processed payments.
Helped customers obtain specialised help for refunds and exchanges.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Prepared invoices for customers with large orders or special sales types.
Utilised various sales techniques to develop relationships with customers and drive sales.