Perfect Bakashaba
Norwich,United Kingdom
Summary
Accomplished professional with expertise in budget management, negotiation skills, and project coordination. Demonstrates exceptional time management and adaptability, fostering strong relationship through effective communication skills and cultural competence. Proficient in active listening and confidentiality maintenance, with a focus on substance misuse support and community resources knowledge. Committed to leveraging these skills to enhance community well-being and drive impactful projects.
Compassionate professional with talent for active listening and problem-solving. Proficient in communication and conflict resolution, fostering supportive environments. Committed to promoting well-being and positive change for individuals.
Overview
13
13
years of professional experience
Work History
Trainee Recovery Support Worker (Volunteering)
The Matthew Project
Norwich, UK
01.2024 - 02.2025
- Company Overview: The Matthew Project works with people from all walks of life who are affected by Alcohol and Substance misuse, including family and friends, veterans, and children
- I started volunteering with The Matthew Project in Norwich, helping out in the kitchen as this suited my skills
- I extended that by taking on support work to better help within the organisation
- I have since been training and doing related qualifications to help deliver key services to members as part of their recovery journeys, including Understanding Mental Health, Self-Harm Suicide and Development, and SMART Recovery
- The Matthew Project works with people from all walks of life who are affected by Alcohol and Substance misuse, including family and friends, veterans, and children
Chef De Partie
Jarrold Ltd
Norwich
09.2019 - 12.2020
- I have been working at Jarrolds Ltd, Norwich, as one of the Chefs in their in-store restaurants and newly acquired Cathedral Refectory
- I worked here until the COVID-19 pandemic, which unfortunately led to my being made redundant
Contractor
Prosper Recruitment
Norwich
11.2018 - 09.2019
- I have been contracted to many restaurants and hotels, including 4-star hotels around Norfolk and the coast, producing everything from homemade locally produced food to the extensive banqueting in the bigger hotels
Cook
The Rested Nest Egg Café
Wymondham
01.2019 - 08.2019
- I worked at the café in Wymondham as part of a small staff team
- I was solely in charge of the kitchen, including shopping, prep, kitchen management, and cooking all items on the menu
- I had full oversight of all items that left the kitchen, making all main meals, cakes, and pastries
Chef de Partie
Dunston Hall Hotel
11.2017 - 11.2018
- I worked at Dunston Hall for one year as a Chef de partie in both the main kitchen and the La Fontaine kitchen
- I gained experience in all aspects of professional cooking, from Pastry to a la carte menus, as well as big event menu planning and execution
Cook
The Laurels’ Care Home
Attleborough
09.2016 - 11.2017
- I was working as a Cook at the Laurels’ Care Home
- I was responsible for planning and preparing meals for the residents in the home throughout the day, including Breakfast, Lunch, Dinner and homemade snacks and cakes
- I was responsible for planning, working out food costs, and liaising with suppliers
- I was also tasked with ensuring that the menu is nutritionally balanced in consultation with the management and the dieticians
- I was responsible for planning kitchen staff rosters and supervising kitchen assistants, as well as for high standards of food hygiene in the kitchen and ensuring that these standards were maintained throughout the day
Cook and Sky Trail Assistant
Hulabaloos Children’s Party and Play Centre
Wymondham
05.2016 - 11.2017
- I worked at Hulabaloos Play Centre as a Cook and Sky Trail Assistant
- In the kitchen, I prepared meals for children’s parties and other private adult orders, cooking for up to 100 children a day
Play Scheme Assistant
Club 99
Attleborough
07.2016 - 08.2016
- During the summer, for 5 weeks, I worked as a play scheme assistant, mainly in charge of cooking, with the children at the Club 99 play scheme in Attleborough
- The scheme required for me to plan and deliver fun-filled sessions of healthy cooking with the children who were aged between 5 and 11 years
Customer Service/ Contact Centre
Wincanton Contact Centre
Norwich
11.2015 - 05.2016
- During this time, I worked for Reed Employment Agency in Norwich at Wincanton Contact Centre, Watton in their Customer Service/ Contact Centre
- Here I was tasked with making outgoing and taking incoming calls to/from Marks and Spencer and Loaf customers to arrange furniture deliveries and deal with queries appropriately
- I enjoyed working in this customer service role but left to find a permanent position
Temporary Worker
Quality People
Attleborough
03.2015 - 11.2015
- Company Overview: Employment Agency
- I worked with Quality People to do various temporary jobs whilst looking for a more permanent role
- I worked on a temporary contract at Hiltfield Ltd where I learnt to run the machines
- During my time with Hiltfield Ltd, I was trained in Level 2 Food Safety and Health and Safety procedures in the Food Industry
- Alongside the work at Hiltfield Ltd, I did occasional work for Tyrell’s Bar and Restaurant in the evenings and at weekends where I received full training in bar skills and customer service
- Employment Agency
Technical Assistant
Plandescil Ltd
08.2014 - 03.2015
- I worked at Plandescil Ltd as a technical/ research assistant helping engineers with research, including learning the basics of AutoCAD, and general administrative duties including client communication management and responding to telephone queries
Operations Manager
Lakeside Adventure Park
08.2012 - 03.2014
- Company Overview: An outdoor and adventure activities centre in Uganda
- I worked at Lakeside Adventure Park as the general manager handling clients and bookings, marketing the company and handling feedback
- I also managed a team of 12 staff members including the instructors, housekeeping and gardening/ maintenance staff
- Whilst at Lakeside, I also designed and implemented new activities for the site which helped to increase the diversity of the company and increased the company’s gross income
- I set out new management policies to help in the effectiveness of the company including codes of practice and written contracts for all employees
- I also organised marketing visits to many schools and businesses increasing the company’s client base
- An outdoor and adventure activities centre in Uganda
Education
MA - Global Development
University of East Anglia
Norwich, Norfolk 09.2024 -
BSc Honours - Human Resource Management
University of Leicester
Leicester 08.2010 - 07.2014
‘A’ Levels - Literature in English, Christian Religious Education, History, Economics
M.M. College
Wairaka, Jinja 02.2007 - 11.2008
O Levels - Division 1
Jinja Secondary School
Jinja, Uganda 02.2002 - 11.2006
P.L.E. - Division 1
Naranbhai Road Primary School
Jinja, Uganda 06.1997 - 11.2001
Skills
- Budget management
- Branding development
- Project coordination and delivery
- Software for data analysis
- Negotiation skills
- Time management
- Adaptability
- Relationship building
- Communication skills
- Cultural competence
- Active listening
- Confidentiality maintenance
- Substance misuse support
- Community resources knowledge
Affiliations
- I am interested in music. I play Ugandan instruments and dance many Ugandan dances. I also enjoy drama. I have participated in a training course for TV and have presented and starred in a number of Kampala Amateur Dramatics Society productions, including their production of “Oliver” in Uganda. I am teaching myself to play the guitar. I am currently a member of a local drumming group in Wymondham that plays African drums and other instruments, including Mbira, Shakers, Kora, and Bells.
Timeline
MA - Global Development
University of East Anglia
09.2024 -
Trainee Recovery Support Worker (Volunteering)
The Matthew Project
01.2024 - 02.2025
Chef De Partie
Jarrold Ltd
09.2019 - 12.2020
Cook
The Rested Nest Egg Café
01.2019 - 08.2019
Contractor
Prosper Recruitment
11.2018 - 09.2019
Chef de Partie
Dunston Hall Hotel
11.2017 - 11.2018
Cook
The Laurels’ Care Home
09.2016 - 11.2017
Play Scheme Assistant
Club 99
07.2016 - 08.2016
Cook and Sky Trail Assistant
Hulabaloos Children’s Party and Play Centre
05.2016 - 11.2017
Customer Service/ Contact Centre
Wincanton Contact Centre
11.2015 - 05.2016
Temporary Worker
Quality People
03.2015 - 11.2015
Technical Assistant
Plandescil Ltd
08.2014 - 03.2015
Operations Manager
Lakeside Adventure Park
08.2012 - 03.2014
BSc Honours - Human Resource Management
University of Leicester
08.2010 - 07.2014
‘A’ Levels - Literature in English, Christian Religious Education, History, Economics
M.M. College
02.2007 - 11.2008
O Levels - Division 1
Jinja Secondary School
02.2002 - 11.2006
P.L.E. - Division 1
Naranbhai Road Primary School
06.1997 - 11.2001
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