Front of house
Coffee shop
- Supported revenue growth by identifying upselling opportunities within the front of house team.
- Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
- Trained new employees on company procedures, ensuring consistent quality in front of house services.
