Penny Ryan

Dynamic and results-driven professional with a strong foundation in cash handling, upselling, and customer satisfaction. Demonstrates exceptional communication and leadership skills, effectively managing teams to achieve sales targets and enhance customer experiences. Proficient in merchandising and career development, with a proven track record of improving team performance through strategic management and teamwork. Adept at utilising social networks to boost brand presence and drive sales growth. Committed to continuous professional development with a focus on advancing into senior management roles.

In May 2010 I left my position as a store supervisor to raise a family. In September 2019 I went back into work volunteering for an online support charity. Then from December 2019 I was helping out with family commitments back home in the West Midlands, also when I had the time I would put some hours in with my online volunteering work.

I am now in a position where I am looking for full or part time employment.

I am studying to be a wedding planner, one evening a week I would need to commit to my course work and to my volunteer work. I would fit this evening in where my work hours would allow.

I have been out of the work environment for sometime now but I am a hard worker with previous experience within the hospitality industry.

I would like to get back into working in hospitality, working in a hotel alongside events such as wedding's would be a big bonus for me as I am studying to be a wedding planner.

Also working as front of house in a restaurant as well as seasonal event work would be great too, as I would welcome any work experience within this industry.

I am a volunteer for a charity, helping people overcome a variety of situations, during that time I have helped a number of people with their well-being.

During the past five years working as a volunteer I have gained experience working with a wide range of people battling some very challenging times in their lives. This really has been very rewarding for me and it still continues to be.

I have also gained certificates for my work in this field.

• I enjoy reading about history, I also love reading, my favourite author is Jane Austin. I am also starting to write a novel. I like to cook and to bake sweet treats, when I do get some free time I enjoy doing yoga and pilats.