Penelope Richmond
Castle Douglas,Dumfries and Galloway
Summary
Compassionate support worker with extensive experience in elderly patient care. Effectively and efficiently carries out varied general care duties. Delivers best possible safety and wellbeing at all times in line with Company policies. Attentive social work professional talented in client relationship management and care planning. Carries out basic tasks to promote independence and ADL management.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
Work History
Care Support Worker
Cera
Kirkcudbright / Castle Douglas, Dumfries and Galloway
06.2022 - Current
- Met needs of clients with learning difficulties and handled challenging behavior.
- Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Offered clinical support from wound care to medication administration.
Holistic Therapist
Self employed
Gatehouse of Fleet, Dumfries and Galloway
01.2012 - Current
- Ensured safe working practices during massage treatments.
- Maintained records ensuring continued best practice and optimised client care
- Thoroughly assessed clients, establishing medical conditions, allergies and personalised needs to ensure compliant working practices.
- Delivered outstanding hygiene and cleanliness standards in all treatment areas for best-possible safety and sanitation.
- Collaborated with clients to effectively ascertain treatment needs, determining best holistic practices to meet them.
- Offered faultless customer care through exceptional interpersonal skills, attentive listening and attention to detail throughout aromatherapy/reflexology treatments.
- Offered faultless customer care through exceptional interpersonal skills, attentive listening and attention to detail throughout holistic treatments.
Private Carer
Self employed
Gatehouse of Fleet, Dumfries and Galloway
06.2015 - 03.2020
- Cooked, cleaned and provided companionship to elderly patients.
- Coordinated in-home dialysis and chemotherapy with local healthcare professionals.
- Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
- Communicated daily progress notes with employer and family through email and [Software].
- Monitored UTI infections for elderly patient prone to disorder, including tests and administering medication.
- Operated bed hoists and transfer boards to assist patients with daily routines.
- Provided on-call assistance to elderly care patients 24/7.
Education
Bachelor of Science - Anatomy / physiology
University of St. Andrews
St Andrews, Fife 10.1986 - 07.1998
Skills
- Care plan management
- Elderly care
- Disability support
- Quadriplegic and paraplegic care
- Wheelchair transfer
Languages
English
Native
Timeline
Care Support Worker
Cera
06.2022 - Current
Private Carer
Self employed
06.2015 - 03.2020
Holistic Therapist
Self employed
01.2012 - Current
Bachelor of Science - Anatomy / physiology
University of St. Andrews
10.1986 - 07.1998
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