Penelope Collett
Kidderminster
Summary
Experienced production operative and bar supervisor with a strong background in administration, customer service, and communication skills. Demonstrated ability to manage workflow efficiently at Vision Labs and oversee bartending activities at Severns Club & Wheatsheaf. Proven track record of handling high-security document processes at Equans and delivering prompt service in hospitality roles at Marstons Plc. Adept at adapting to fast-paced environments and resolving issues effectively.
Overview
14
14
years of professional experience
Work history
Quality assessor
Greensafe IT
Droitwich, Worcestershire
03.2025 - 01.2026
- Evaluated IT products through visual inspections and erasure report analysis.
- Categorized IT accessories according to customer onboarding instructions.
- Stored assets in warehouse to prevent damage and ensure integrity.
Production operative
Vision Labs
Kidderminster
03.2024 - 01.2025
- Managed job allocation ensuring efficient workflow
- Prepared customer orders for efficient commencement of lens production process
Bar supervisor
Severns club & Wheatsheaf
Stourport-on-Severn
07.2023 - 12.2023
- Oversaw bartending activities and mentored new team members
- Worked independently or collaboratively during peak hours to ensure smooth club and pub operations
- Oversaw stock levels and communicated supply requirements to management
- Adapted to daily challenges and resolved issues promptly and effectively in a fast-paced environment
General Operative
Equans
Kidderminster
10.2013 - 07.2023
- Handled batch document preparation in compliance with high-security and data protection standards
- Managed repatriation process for valuable customer documents
- Assisted team members by sharing comprehensive understanding of company processes
- Adapted to various roles, demonstrating flexibility and willingness to learn
Bar Staff and Waitress
Marstons Plc
Kidderminster
08.2011 - 06.2013
- Delivered prompt service by serving drinks, managing food orders and ensuring fridges remained stocked
- Executed general bar duties including collecting and washing glasses
- Possess personal licence for bar and hospitality roles
Education
GCSE or equivalent -
Skills
- Administration
- Customer Service
- Communication skills
- IT
Additional Information
I am a very hard working individual who is able to work alone or muck in and be part of a team.
Timeline
Quality assessor
Greensafe IT
03.2025 - 01.2026
Production operative
Vision Labs
03.2024 - 01.2025
Bar supervisor
Severns club & Wheatsheaf
07.2023 - 12.2023
General Operative
Equans
10.2013 - 07.2023
Bar Staff and Waitress
Marstons Plc
08.2011 - 06.2013