Pegah Samieipour
Cashier
London
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Barista
Myth
London, Enfield
04.2024 - 05.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Kept product inventory stocked during times of customer congestion and high demand.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Controlled line and crowd with quick, efficient service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Training to make and serve coffee during my inital days, showing rapid development of skills and understanding.
Cashier
Pizza Shop
07.2022 - 06.2023
- Greeted customers and helped identify their needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions and value added suggestions to complement their usual choice of products.
- Upselling to enhance customer service whilst improving sales for the store.
- Process customer orders and record them in the restaurant database.
- Efficiently relaying customer orders to the kitchen staff.
- Respond to customer inquiries, issue receipts, and record customer suggestions.
- Clean and arrange eating, service, and kitchen spaces.
- Help kitchen staff when needed.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve high customer satisfaction.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product offerings and restocking during down time.
- Developed rapport with regular customers, offering personalised service that fostered brand loyalty.
- Handled cash with high accuracy and took care to check bills for any issues.
- Ensuring the shop is clean and ready for the following day after closing time.
Education
ESOL Skills For Life Writing And Reading -
The College of Haringey, Enfield
London, United Kingdom 04.2001 -
Bachelors of Social Work - Social Work
Tehran University
Iran 04.2001 -
Secondary Education -
Feyze Kashani School
Iran 04.2001 -
Skills
Customer service excellence
Customer Relations
Order Taking
Professionalism and Courtesy
Guest inquiries
Teamwork and Collaboration
Excellent Communication
Attention to Detail
Cash Handling
Customer Assistance
Payment Processing
Languages
Persian
Native language
English
Proficient
C2
References
References available upon request
Interests
Painting
Drawing
Yoga
Arts and Crafts
Timeline
Barista
Myth
04.2024 - 05.2024
Cashier
Pizza Shop
07.2022 - 06.2023
ESOL Skills For Life Writing And Reading -
The College of Haringey, Enfield
04.2001 -
Bachelors of Social Work - Social Work
Tehran University
04.2001 -
Secondary Education -
Feyze Kashani School
04.2001 -