Pedro Henrique Ferreira Cardoso Lima

• Create or enhance business processes using declarative and programmatic solutions.
• Write and maintain Apex code for custom business logic, triggers, and controllers.
• GraphQl.
• Optimise code for performance and governor limits.
• Develop Lightning Web components for enhanced user experiences.
• Integrate Lightning components with Apex controllers and other data sources.
• Create apex classes and utility code as well as custom metadata.
• Create Zapier Applications.
• Create and maintain conga templates using Composer.
• Develop Apex classes for custom REST and SOAP web services.
• Validating, testing, and monitoring solutions to ensure their reliability and effectiveness.
• Service cloud.

• Create apex triggers and apex callouts.
• Developed and implemented system testing plans in support of

deployments.

• Modified current systems to enhance workflows and meet new needs.
• Implemented B2B commerce with the support of a third-party company.
• Coordinated with mentors to progress personal and professional development.
• Applied Agile (Scrum) techniques to achieve reliable research outcomes.
• Run stand ups (mitigate issues and gather requirements).
• Data Transformation & Org merge and reporting.
• Designed robust solutions to overcome existing system challenges.
• Assessed processes, procedures and work practices for strengths and weaknesses.
• Outlined needs to meet end-user requirements.
• Conga and Docusign.
• Salesforce CPQ.

• CRM enablement from the ground up.
• Monitored system health and performance to guarantee high levels of performance, availability, and security.
• Wrote and maintained technical and functional specifications to document database intentions and requirements.
• Managed database configuration and administration for the sales, marketing, and finance team.
• Data manipulation and creation of reports and dashboards.
• Analysed, solved, and corrected automation issues in real time, providing end-to-end problem resolution.
• Conducted one on one meetings with stakeholders.
• Integration with Xero and Stripe.
• Support the transition from Pardot to HubSpot and integrate HubSpot with Salesforce.
• Implementation of Salesforce and connected apps.

• Freelance base.
• Created Salesforce Automation.
• Troubleshooting.
• Clean data, report and dashboards.
• Manage profile and user permission.