Pedro Castro
Swindon,Uk
Summary
Careful with record of success in fast, accurate deliveries. Reliable in keeping vehicle maintained and clean. Offers reputation for service, expert knowledge of local roads and friendly personality.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Delivery Rider
Deliveroo
Swindon, Uk
01.2022 - Current
- Drove safely, minimising risk of accidents and traffic violations.
- Ensured optimal quality of service by maintaining up to date knowledge about latest company processes and tools.
- Cleaned vehicle interior and exterior for professional appearance.
- Guaranteed proper food temperature on arrival, using thermal bags to retain heat.
- Followed designated routes to deliver and collect goods.
Restaurant Waiter
waiter
Swindon, Uk
08.2021 - 10.2022
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Car Washer
employer
Swindon, uk
06.2021 - 08.2021
- Followed correct and safe procedures for use of cleaning chemicals.
- Upsold premium valet services to boost profits.
- Completed checklists to deliver on company brand standards.
- Paid close attention to details of windows, wheels, door handles and mirrors and consistently met service and quality standards.
- Cleaned wheels and arches using tyre shine dressings.
- Polished window interiors and exteriors to remove dirt and marks.
- Maintained professional forecourt, customer waiting area and cleaning bay.
Warehouse Worker
DPD
Bristol, Uk
03.2020 - 06.2020
- Completed work following safety rules for best working practices.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Picked and packed fresh produce with care and attention, handling raw meat and fish safely and hygienically.
Education
GCSEs - travel and tourism
New College
Swindon 2020 - 2021
GCSEs - English
New College
Swindon 09.2020 - 06.2021
GCSEs - Maths
New College
Swindon 2020 - 2021
Skills
- Customer service training
- UK traffic regulations knowledge
- Google maps navigation
- Efficient under pressure
- Interpersonal skills
- Cleaning requirements
- Menu knowledge
- Table service
- COVID-19 hygiene measures
Timeline
Delivery Rider
Deliveroo
01.2022 - Current
Restaurant Waiter
waiter
08.2021 - 10.2022
Car Washer
employer
06.2021 - 08.2021
GCSEs - travel and tourism
New College
2020 - 2021
GCSEs - English
New College
09.2020 - 06.2021
GCSEs - Maths
New College
2020 - 2021
Warehouse Worker
DPD
03.2020 - 06.2020
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