Pearse McGovern
London,UK
Summary
Financial Crime Investigator with experience in compliance and fraud detection across financial and gambling sectors. Demonstrates a ruthless work ethic, strong investigative skills and a keen eye for detail, ensuring adherence to regulatory standards and effective risk assessment. Skilled in cross-functional collaboration and data analysis.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
FINANCIAL CRIME INVESTIGATIONS SPECIALIST
IFX Payments
London
01.2026 - Current
- Continuing to perform key duties as listed below in my role as an Associate, including investigating potential AML, fraud, and sanctions violations, drafting SARs, managing RFIs, handling DPA queries and collaborating on risk mitigation.
- Designed and delivered targeted training sessions for staff, enhancing proficiency in drafting SARs and RFIs while ensuring adherence to regulatory standards and internal protocols.
- Supported the MLRO in evaluating and enhancing financial crime controls, leveraging recent case studies of closed accounts to identify areas for improvement and implement proactive measures.
- Attended key financial crime-related events, including roundtable discussions and specialized training courses, to represent IFX and stay informed on the latest industry trends and regulatory developments.
FINANCIAL CRIME INVESTIGATIONS ASSOCIATE
IFX Payments
London
09.2024 - 12.2025
- Conduct thorough investigations of customer accounts for potential money laundering (AML), fraud, and sanctions violations, ensuring compliance with relevant regulations and company policies.
- Drafted Suspicious Activity Reports (SARs) for the Money Laundering Reporting Officer (MLRO), detailing findings, risks, and recommended actions, in adherence to legal and regulatory standards.
- Managed and responded to Requests for Information (RFIs) from partnering banks, providing detailed and accurate information to support ongoing investigations and compliance efforts.
- Handled Data Protection Act (DPA) queries and fraud cases, conducting detailed reviews and ensuring timely and compliant responses to protect sensitive customer data and minimize fraud risk.
- Collaborated with cross-functional teams to identify and mitigate emerging financial crime risks, proactively recommending improvements to internal controls and processes.
- Stayed up-to-date with relevant laws, regulations, and industry best practices to ensure the organization’s compliance framework was current and robust.
- Supported the general offboarding process, coordinating with relevant departments to ensure that all necessary steps were taken to close accounts and resolve any outstanding issues.
RESPONSIBLE GAMBLING GROUP MANAGEMENT SPECIALIST
bet365
Stoke-on-Trent
01.2024 - 09.2024
- Conducted detailed analysis of customer accounts to assess gambling behavior and determine associated risk levels.
- Ensured customer accounts remained up to date with accurate and compliant information related to risk assessments.
- Maintained and updated project and resource tracking spreadsheets, contributing to effective workflow and task management.
- Implemented and upheld administrative and office procedures to enhance operational accuracy and efficiency.
- Monitored adherence to licensing and regulatory requirements across multiple jurisdictions, ensuring full compliance with local and international standards.
CUSTOMER ACCOUNT ADVISOR
bet365
Stoke on Trent, Staffordshire
07.2023 - 01.2024
- Resolved customer complaints by offering effective solutions and recommending suitable alternatives, ensuring customer satisfaction and loyalty.
- Maintained and updated customer databases with accurate and up-to-date information across various applications, ensuring efficient service delivery.
- Delivered friendly, efficient customer service, effectively managing challenging situations and turning them into positive experiences for customers.
Education
Accredited Payment Fraud Investigation Training
FraudEd
London 12.2025 - 12.2025
CERTIFICATE OF HIGHER EDUCATION - SPORT & EXERCISE SCIENCE
The City of Liverpool College
Liverpool 09.2022 - 06.2023
CERTIFICATE OF HIGHER EDUCATION - EVENTS & BUSINESS MANAGEMENT
University of East London
London 09.2018 - 07.2020
BTEC EXTENDED DIPLOMA - DIGITAL MARKETING & SOCIAL MEDIA
Creative Alliance
08.2016 - 08.2017
Skills
- Anti Money Laundering, Fraud Prevention, Risk Assessment, Data Analysis, Office 365, Compliance, Investigative Skills, Cross-Functional Collaboration, Analytical Thinking
LANGUAGES
English (Native).
Timeline
FINANCIAL CRIME INVESTIGATIONS SPECIALIST
IFX Payments
01.2026 - Current
Accredited Payment Fraud Investigation Training
FraudEd
12.2025 - 12.2025
FINANCIAL CRIME INVESTIGATIONS ASSOCIATE
IFX Payments
09.2024 - 12.2025
RESPONSIBLE GAMBLING GROUP MANAGEMENT SPECIALIST
bet365
01.2024 - 09.2024
CUSTOMER ACCOUNT ADVISOR
bet365
07.2023 - 01.2024
CERTIFICATE OF HIGHER EDUCATION - SPORT & EXERCISE SCIENCE
The City of Liverpool College
09.2022 - 06.2023
CERTIFICATE OF HIGHER EDUCATION - EVENTS & BUSINESS MANAGEMENT
University of East London
09.2018 - 07.2020
BTEC EXTENDED DIPLOMA - DIGITAL MARKETING & SOCIAL MEDIA
Creative Alliance
08.2016 - 08.2017