Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Extra Curricular Activities
Timeline
Generic

Pearse Conlon

Customer Advisor
Crossmaglen,Armagh

Summary

Responsible for assisting customers in selecting automotive components and managing inventory and stock levels. This role required a keen eye for detail and strong technical knowledge, which enhanced my understanding of mechanical systems and environmental impacts associated with vehicle maintenance and repair. Regular customer interaction helped improve my communication skills and fostered a professional approach to service and efficiency.

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales assistant

APS Auto Parts
Cullaville, Newry Mourne and Down
07.2023 - Current
  • Efficiently handled customer queries and complaints to enhance overall service quality.
  • Conducted daily inventory checks to maintain accurate stock levels.
  • Managed till operations, ensuring swift cash transactions and accurate end-of-shift accounting.
  • Provided comprehensive product guidance, fostering informed customer decisions.
  • Delivered exceptional after-sales service, promoting repeat business through strong relationships.
  • Maintained clean and organised displays, fostering a welcoming store environment.
  • Assisted customers with product selection to maximise satisfaction and engagement.
  • Ensured timely stock replenishment, maintaining product availability for customers.

Farm hand

Boyle Farms
Creggan, Armagh
09.2018 - 08.2023
  • Operated heavy machinery for ploughing, sowing seeds, and spraying crops.
  • Executed minor veterinary duties, including administering medication to sick animals.
  • Maintained animal health through feeding, watering, and grooming livestock.
  • Cleaned barns efficiently to enhance living conditions for livestock.
  • Repaired farm equipment to ensure uninterrupted workflow on the farm.
  • Conducted regular inspections and repairs of fences and gates to uphold farm safety.
  • Followed milking procedures to guarantee quality dairy production.
  • Assisted with breeding procedures for farm animals.

Education

GCSEs -

St. Colman's College
Newry, Newry Mourne and Down
09.2018 -

A-Levels -

St. Colman's College
Newry
09.2018 -

Skills

  • Price tagging and point of sale operation
  • Technical product knowledge
  • Time optimization strategies
  • Successful up-selling techniques
  • Electronic point-of-sale systems
  • Cash handling and stock control
  • Order fulfillment processes
  • Customer retention strategies
  • Store layout design
  • Returns and exchanges processing
  • Positive attitude in customer service
  • Confident communication skills
  • Product expertise and stock counting

Affiliations

  • Environmental technologies
  • Gym
  • Gaelic
  • Engines and Mechanics

Certification

Microsoft Office Specialist: PowerPoint Associate (Office 2019)

Microsoft Office Specialist: Word Associate (Office 2019)

Car and Tractor licence

Forklift operation course

Extra Curricular Activities

I am a member of the South Armagh Young Farmers committee. This committee brings together all the young and isolated farmers in South Armagh together. Between educational nights and trips away this group allows young farmers a place to go and speak out about worries or problems and make new friends.  

Timeline

Sales assistant

APS Auto Parts
07.2023 - Current

Farm hand

Boyle Farms
09.2018 - 08.2023

GCSEs -

St. Colman's College
09.2018 -

A-Levels -

St. Colman's College
09.2018 -

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Pearse ConlonCustomer Advisor