PEARLANN KIM DCOSTA

• Deliver exceptional customer service by addressing queries, handling escalations, ensuring prompt issue resolution in a high-paced retail environment.
• Operate self-scan and checkout tills efficiently, maintaining accuracy, adherence to store policies.
• Recognized by management and customers for outstanding service and problem-solving skills.
• Assist in training and mentoring new employees, enhancing team efficiency and service quality.

• Led a legal team handling contract negotiations and legal documentation for 30+ luxury villa and apartment projects, ensuring compliance with regulatory standards and client requirements.
• Drafted and reviewed Sale Deeds, Powers of Attorney, Wills, MOUs, NDAs, Lease & License Agreements, and Title Reports, mitigating legal risks and protecting company interests.
• Executed post-sale legal formalities, including registrations before government authorities, directing 200+ ownership transfers, title verifications, and dispute resolution, enhancing client satisfaction and operational efficiency.
• Negotiated client agreements, resolved contract-related disputes, ensured regulatory compliance, improved customer retention, and fostered transparency and trust in the brand.
• Monitored legal compliance and risk management for ongoing and future developments, ensuring timely and successful project completion.
• · Coordinated government submissions and approvals, expediting legal clearances and property registrations through strategic statutory compliance.

• Advised senior lawyers and the CEO on contract drafting and compliance, ensuring accuracy in commercial agreements, including share purchase agreements, lease deeds, and real estate registrations.
• Provided legal opinions and drafted Legal notices on debt recovery, contract breaches, medical negligence, and commercial disputes, driving successful client outcomes and case resolutions.
• Conducted in-depth research on UAE Commercial Companies Law, VAT regulations, and arbitration practices, delivering legal briefs that enhanced case strategies and supported high-profile cases.
• Authored and published legal articles and newsletters on anti-fraud laws, e-commerce regulations, arbitration, and medical liability, establishing thought leadership and enhancing the firm's legal reputation.
• Coordinated client consultations, handled inquiries, and facilitated meetings, ensuring smooth communication and fostering strong client relationships.

Developed expertise in trademark and patent registration and provided legal research support.

Assisted in property rights cases, litigation and court documentation.

Gained foundational skills in criminal law and case research involving culpable homicide, grievous harm, theft, and extortion.