Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Pawel Kowalski

Banbury,Oxfordshire

Summary

Versatile Bar Manager adept at overcoming challenges and streamlining operations.Motivational leader and problem solver. Driven leader problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

15
15
years of professional experience

Work history

Head bartender

Estelle Manor
, Oxfordshire
05.2023 - Current
  • Monitored cash handling procedures to minimise discrepancies.
  • Streamlined processes for quicker order fulfilment.
  • Ordered supplies regularly, prevented stock shortages.
  • Enforced responsible alcohol service policies, prioritised customer safety and wellbeing.
  • Facilitated regular equipment maintenance, ensured smooth operation.
  • Increased sales with innovative cocktail creations.
  • Conducted staff training for improved performance.

Bar Manager

Soho Farmhouse
Great Tew, Oxfordshire
08.2022 - 05.2023


  • Ordered beverage and equipment stock by analysing sales and customer trends.
  • Managed payroll and HR paperwork with detail and accuracy.
  • Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
  • Balanced tills with accurate card payments.
  • Crafted menus, ensuring drinks and cocktails options reflected current trends and pushed boundaries of customers' expectations.
  • Led team to deliver outstanding hospitality operations.
  • Coordinated smooth and consistent service behind the bars.

Head Bartender

Soho Farmhouse
Great Tew, Oxfordshire
03.2019 - 08.2022
  • Personalised customer experience by greeting customers by name, facilitating meaningful face-to-face interaction and catering to specific requests.
  • Maintained bar stocks, replenishing daily as necessary.
  • Delivered food and beverage orders within established timeframes
  • Maximised employee morale and corrected performance issues according to established standards.
  • Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages.
  • Maintained familiarity with latest trends in mixology, bar equipment and sanitation standards.
  • Served as backup for bartenders.
  • Performed closing and opening duties including cleaning, sanitising and replenishing.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Performed high starndard service to ensure customer needs were consistently met.
  • Reduced product waste by improving efficiency of stock management processes, forecasting demand and guaranteeing operational supply levels.
  • Supported other areas of the restaurant in set up, clean-up, prep work and equipment maintenance.
  • Accurately recorded guest requests to facilitate efficient communication between team.
  • Weekly stock takes and beverage management.

Bartender

Soho Farmhouse
Great Tew, Oxfordshire
03.2016 - 03.2019
  • Personalised customer experience by greeting customers by name, facilitating meaningful face-to-face interaction and catering to specific requests.
  • Prepared and served drinks such as beer , wines and coctails ,achieving outstanding quality and perfection.
  • Supported other areas of the restaurant in set up, clean-up, prep work and equipment maintenance.
  • Served as backup for bartenders.
  • Performed high starndard service to ensure customer needs were consistently met.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages.
  • Maintained bar stocks, replenishing daily as necessary.
  • Accurately recorded guest requests to facilitate efficient communication between team.

Bartender

Cafe Boheme
London
07.2011 - 04.2014
  • Prepared and served drinks such as beers , wines and coctails , achieving outstanding quality and perfection.
  • Supported other areas of the restaurant in set up, clean-up, prep work and equipment maintenance.
  • Served as backup for bartenders.
  • Personalised customer experience by greeting customers by name, facilitating meaningful face-to-face interaction and catering to specific requests.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages.
  • Maintained bar stocks, replenishing daily as necessary.

Bartender

Revolution Bar
Gdańsk, Poland
04.2010 - 03.2011
  • Organization private events and parties.
  • Created a friendly and welcoming atmosphere for guests.
  • High quality cocktails.


Education

Study tourism and logistics -

Post-secondary school Cosinus
Zielona gora

Skills

  • Organisational ability
  • Verbal communication
  • Problem solving
  • Inventory controls
  • Safe serving knowledge
  • Strong communication skills
  • Beer, wine and cocktails
  • Maintained clean bar
  • Cocktail list development
  • Food service
  • Employee training
  • Outstanding customer service
  • Suggestive selling
  • Alcohol ordering
  • Mixology
  • Knowledge of beer, spirits and wine
  • Floor staff management
  • Recipe development
  • Allergy awareness
  • Expert multitasker
  • Training and development
  • Manager certificate lavel 1 and 2
  • WSET level 1 certificate ( level 2 in progress )

Custom

Pawel, Kowalski, 07476295480, pawelkowalskee@gmail.com, 5 Kingfisher Drive, Oxfordshire, Banbury, OX16 9YD

Timeline

Head bartender

Estelle Manor
05.2023 - Current

Bar Manager

Soho Farmhouse
08.2022 - 05.2023

Head Bartender

Soho Farmhouse
03.2019 - 08.2022

Bartender

Soho Farmhouse
03.2016 - 03.2019

Bartender

Cafe Boheme
07.2011 - 04.2014

Bartender

Revolution Bar
04.2010 - 03.2011

Study tourism and logistics -

Post-secondary school Cosinus

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