Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Pawel Koniuszewski

Slough,Berkshire

Summary

Experienced logistics and operations professional with expertise in Level D cargo operations, logistics management, and health and safety compliance. Demonstrates strong skills in strategy and planning, performance management, and people management, ensuring operational efficiency and adherence to GDPR laws. Proficient in Microsoft Office with excellent data analysis capabilities and a detail-conscious approach to safety compliance. Holds a C+E driving licence with ADR awareness training, showcasing versatility in transportation and logistics roles. Committed to optimising processes while maintaining high standards of telephone etiquette and customer service.

Proactive professional with talent for leadership and organisation. Demonstrates strong communication and problem-solving skills, honed through diverse roles in logistics and team coordination. Capable of driving operational efficiency and fostering productive workplace environment.

Organised and resourceful Office Manager with knack for streamlining operations and boosting team productivity. Managed office transitions and implemented new systems that improved workflow and reduced costs. Known for fostering positive work environments and ensuring smooth day-to-day office functions.

Overview

18
18
years of professional experience

Work History

Traffic Office Manager

Royal Mail Group
Heathrow, Hillingdon
09.2019 - Current
  • In charge of the day to day operations of the transport department.
  • Managing, monitoring and developing a large team of employees (around 140 people)
  • Responsible for all of the dispatching, routing, and tracking of vehicles.
  • Ensuring company compliance of all transport policies, legislation and procedures.
  • Being the first point of contact for all employees.
  • Making sure that all transport fleet vehicles are properly maintained and serviced.
  • Regularly liaising with the plant manager, shift managers, distribution and CPC to ensure a smooth running of all departments.
  • Maintaining accurate administrative records.
  • Delivering employees with a full debrief, coaching and advising, including tachograph analysis.
  • Identifying operational issues, potential problems and opportunities.
  • Resolving and managing queries and complaints courteously and efficiently
  • Appraising staff performance and taking disciplinary measures when required.
  • Ensuring all site and customer objectives are achieved.
  • Making sure that H&S, SSOWs are followed.
  • Responsible for RTC and PI investigations and follow ups.
  • Analysing KPI boards, briefing and coaching staff to achieve constant improvement.
  • Preparing and analysing duty failures route cause analysis.
  • Taking part in regular conference calls, live report analyses.
  • Identifying areas for improvement and delivering changes.
  • Responsible for RM operations across the shift leading the successful achievement of quality of service and employee targets
  • Organised staff holiday schedules without disrupting workflow continuity.
  • Liaised with IT department to rectify technical issues promptly.
  • Managed supplier relationships to secure best pricing and service delivery.
  • Managed, maintain update records and accuracy in logistics programs such as: VISION, ISOTRAK, BAT, PCM and PSP.

Class 1 HGV Driver, office coordinator,

ATL Logistics
London
08.2015 - 09.2019
  • Health & Safety of workplace,
  • Knowledge of WTD, DTD
  • Responsible for completing relevant paperwork as POD, Log books, yard reports, vehicle checks.
  • Improved customer satisfaction with punctual deliveries.
  • Managed time effectively whilst on long haul journeys, avoiding delays in delivery schedule.
  • Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
  • Brief out and debrief all drivers on site in a professional and controlled manner in line with company procedures
  • Manage transport paperwork
  • Deliver customer expectations within defined service level agreements and to continuously improve customer service levels through accurate monitoring
  • End of shift debrief of drivers and porters
  • Responsible for issuing and allocating drivers uniform
  • Office admin and filing as requested
  • Booking of vehicles for inspection and repairs.
  • Preparation of driver’s paperwork for the following day.
  • Downloading of driver’s tachograph cards and vehicle downloads Input of data into the warehouse management system
  • Carry out investigations relating to driver incidents and damaged goods
  • Manage all aspects of the office space/infrastructure planning(moves, adds, and changes workstations)
  • Responsible for overseeing contracts and providers for services including security, cleaning, catering, company mobiles phones etc. Maintain files, records, calendars and diaries
  • Arrange business travel, including flights, hotel accommodation, airport transfers.
  • Reception duties including answering incoming calls/ call screening, scheduling appointments, meeting and greeting visitors, dealing with incoming/outgoing mail and email.

Self Employed, driver, logistic coordinator,

Horse 3D
Poland
02.2014 - 04.2015
  • Building and transport service
  • Epoxide and polyurethane floors maker
  • Health & Safety of workplace,
  • Responsible for completing relevant paperwork Route planning, managing drivers and building workers
  • Develop and manage relationships with internal customers and third parties to determine their requirements and deliver in line with service level agreements.
  • Manage all aspects of the office space/infrastructure planning(moves, adds, and changes workstations)
  • Responsible for overseeing contracts and providers for services including security, cleaning, catering, company mobiles phones etc.
  • Maintain files, records, calendars and diaries
  • Arrange business travel, including flights, hotel accommodation, airport transfers.
  • Reception duties including answering incoming calls/ call screening, scheduling appointments, meeting and greeting visitors, dealing with incoming/outgoing mail and email

Sales Representative, Van driver, Class 2 driver

Solid Security
Poland
06.2007 - 02.2014
  • Responsibilities & Achievements Health & Safety of workplace,
  • Knowledge of WTD,
  • Multi drop experience,
  • Designing and developing security systems,
  • Responsible for completing relevant paperwork,
  • Attracting new customers,
  • Support for existing customers
  • Implemented sales action plan within local territory through consistent engagement with new customers.
  • Consistently met and exceeded sales goals for advertising.
  • Secured long-term accounts, providing recommendations to promote brand effectiveness and product benefits.
  • Expanded client base through targeted outreach initiatives.
  • Strengthened brand reputation with impeccable professionalism and integrity.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.

Education

Bachelor of economic -

University of Economics

A-Levels - Accountancy

Economic College

Skills

  • Level D Cargo Operator
  • ADR Awareness Training
  • Driving license CE
  • Microsoft Office
  • Safety compliance
  • Detail conscious
  • Strategy and planning
  • Excellent data analysis
  • People management
  • Knowledge of gdpr laws
  • Performance Management
  • Logistics management
  • Telephone etiquette
  • Health and Safety Compliance

Affiliations

  • Muay Thai, Striking, Swimming

References

References available upon request.

Timeline

Traffic Office Manager

Royal Mail Group
09.2019 - Current

Class 1 HGV Driver, office coordinator,

ATL Logistics
08.2015 - 09.2019

Self Employed, driver, logistic coordinator,

Horse 3D
02.2014 - 04.2015

Sales Representative, Van driver, Class 2 driver

Solid Security
06.2007 - 02.2014

Bachelor of economic -

University of Economics

A-Levels - Accountancy

Economic College

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Pawel Koniuszewski