Pavneet Kaur Sohanpall
Leeds,UK
Summary
Adaptable professional with expertise in leadership and customer service. Skilled in Adobe Creative Suite, emphasizing creativity and precision in design work. Fluent in English, Punjabi, and Spanish, facilitating effective communication across diverse groups. Proven experience in engaging with children and families, highlighting dependability and rapid learning capabilities, with a full UK driving license.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work history
Sales assistant
WHSmith
Leeds
2025.12 - Current
- Monitored trends in consumer behaviour to identify patterns.
- Provided after-sales support to enhance customer satisfaction.
- Developed relationships with regular customers to foster loyalty.
- Guided customers in product selection to ensure happiness.
- Responded to customer inquiries promptly to build trust.
- Supplied tailored shopping advice to improve experiences.
- Updated knowledge of sales promotions for informed choices.
- Operated till functions efficiently to minimise wait times.
Content Creator
Basics of Sikhi
Leeds
2025.09 - 2026.04
- Assisted in creating engaging TikTok edits and digital content to boost engagement and reach for organisation.
- Tailored content to connect with Sikh community, enhancing visibility and interaction across platforms.
- Developed basic skills in video editing, storytelling, and social media strategy.
- Produced visually appealing posts using graphic design software.
Social media assistant
Leeds Beckett University
Leeds
2023.01 - 2025.05
- Supported team engagement to integrate diverse strengths of members.
- Executed social media strategies enhancing audience interaction.
- Crafted engaging social media posts boosting customer participation.
- Refined online presence through dynamic content creation.
- Coordinated with marketing team for consistent messaging across platforms.
Sales Assistant
Next Retail
Leeds
2021.10 - 2022.01
- Provided friendly, fast, and efficient service, ensuring positive customer experiences.
- Assisted team during peak holiday trading, enhancing shop floor flow and minimising queue times.
- Recognised by supervisors for reliability, punctuality, and maintaining high presentation standards.
- Created a welcoming store environment by upholding clean and well-organised displays.
- Acquired knowledge of new products swiftly, enabling effective guidance to customers.
Education
BA (Hons) - Graphic Design
Leeds Beckett University
Leeds 2022.01 - 2025.01
A-Levels - Psychology, Criminology, Art
Allerton High School
Leeds 2019.01 - 2022.01
GCSEs (11 total) - Grades 4–8 including English, Maths, Science
Allerton Grange High School
Leeds 2015.01 - 2019.01
Skills
- Leadership and teamwork
- Customer service and communication
- Time management and organisation
- Adobe Illustrator, Photoshop, and InDesign
- Creativity and attention to detail
- Working with children and families
- Adaptable, reliable, and quick to learn
- Multilingual: English, Punjabi, and Spanish
- Full UK Driving Licence
Timeline
Sales assistant
WHSmith
2025.12 - Current
Content Creator
Basics of Sikhi
2025.09 - 2026.04
Social media assistant
Leeds Beckett University
2023.01 - 2025.05
BA (Hons) - Graphic Design
Leeds Beckett University
2022.01 - 2025.01
Sales Assistant
Next Retail
2021.10 - 2022.01
A-Levels - Psychology, Criminology, Art
Allerton High School
2019.01 - 2022.01
GCSEs (11 total) - Grades 4–8 including English, Maths, Science
Allerton Grange High School
2015.01 - 2019.01