Pavlo Suslov
Daventry,Northamptonshire
Summary
A detail-oriented and proactive Logistics Professional with 2 years of experience in warehouse operations, specialising in returns management. Possesses strong technical skills with various Warehouse Management Systems (WMS) and proficiency in data handling using MS Excel. Extensively trained in international safety and advanced firefighting protocols (STCW), ensuring the highest standards of health and safety compliance. A reliable and efficient team player with a practical engineering background, seeking to apply my analytical and problem-solving skills to a new challenge. A knowledgeable individual seeks an opportunity in a specialist role to deliver subject expertise for enhanced team understanding. Educates and engages effectively, utilising excellent interpersonal skills to facilitate informed decision-making. Flexible and responsive for adaptable services tailored to business needs.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Returns Department Specialist
Nexus People
Daventry, Northamptonshire
2023.11 - 2025.12
- Managed the full cycle of returned goods processing, ensuring efficient processing, inspection, and customs clearance in accordance with company policy and customer requirements.
Used warehouse management systems (Gofos, IMfirst, Matrix) daily to record returns, update inventory status, and generate reports.
Conducted data analysis in MS Excel to track return trends, identify root causes, and support decision-making to minimise future returns.
Collaborated with other departments (inventory, transportation) to resolve discrepancies and ensure a smooth workflow.
Maintained accurate digital and physical documentation for all returns, ensuring a high level of attention to detail.
Also assisted with other departments, such as Inbound and Outbound. Managed the full cycle of returned goods processing, ensuring efficient processing, inspection, and customs clearance in accordance with company policy and customer requirements.
Used warehouse management systems (Gofos, IMfirst, Matrix) daily to record returns, update inventory status, and generate reports.
Conducted data analysis in MS Excel to track return trends, identify root causes, and support decision-making to minimise future returns.
Collaborated with other departments (inventory, transportation) to resolve discrepancies and ensure a smooth workflow.
Maintained accurate digital and physical documentation for all returns, ensuring a high level of attention to detail.
Also assisted with other departments, such as Inbound and Outbound.
Education
Bachelor of Science - Ship Power Plants Engineering
Kherson State Maritime Academy
Kherson, Ukraine 2020.09 - 2024.06
Skills
- Warehouse Operations: Returns Management (RMA), Reverse Logistics, Inventory Control, Stock Reconciliation
- Technical Systems: Gofos, IMfirst, Matrix, MS Excel, MS Word
- Machinery: Completed training and worked for 1 month as a BENDI forklift operator
- Safety & Compliance: Certified in Standards of Training, Certification and Watchkeeping for Seafarers (STCW) - Basic Safety Training Includes: fire prevention & firefighting, elementary first aid, personal survival techniques, and personal safety & social responsibilities
- Languages: English (Intermediate), Ukrainian (Native), Russian (Native)
- Soft Skills: Problem-Solving, Attention to Detail, Time Management, Teamwork
- Interests: Technology, exploring new software applications
Languages
English
Intermediate
Russian
Proficient (C2)
Ukrainian
Advanced (C1)
Certification
STCW Basic Safety Training | Kherson State Maritime Academy
Includes: fire prevention & firefighting, elementary first aid, personal survival techniques, and personal safety & social responsibilities.
Certified BENDI Forklift Operator
Timeline
Returns Department Specialist
Nexus People
2023.11 - 2025.12
Bachelor of Science - Ship Power Plants Engineering
Kherson State Maritime Academy
2020.09 - 2024.06