Pavlo Khokhlov
Business Development Director
London
Summary
An accomplished and commercially driven professional with extensive international sales expertise in the hospitality sector with over 12 years of experience. Highly skilled in sales, strategic planning, negotiation, and have a proven track record in hospitality, management and delivering exceptional customer service. Committed to building strong and loyal client relationships and partnerships built on trust. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Business Development Director
Montcalm Hotels & Marriott International (Autograph Collection), London
London , The City of London
2023.04 - Current
- Successfully secured and finalized long-term agreements with new clients within designated territory, showcasing exceptional negotiation skills. (sign new client TikTok with business worth of £650k; S&P Global with business worth of £500k; GoCardless with business worth of £350k; Amazon with business worth of £700k);
- Mentored and trained sales team of 5 members to foster professional growth and enhance overall performance, culture of excellence and consistently achieving revenue targets;
- Conducted in-depth market research to identify growth opportunities, market trends, and competitive positioning, resulting in informed decision-making and increased market share;
- Oversaw budgeting process for business development activities, effectively allocating resources to achieve revenue and profitability targets;
- Jointly with revenue team implemented revenue management strategies, pricing models, and distribution channels to maximize room revenue, ADR, and RevPAR across City Hotels;
- Leveraged data-driven insights and analytics tools (STAR, Agency 360, MRDW) to identify growth opportunities and track the effectiveness of various business development initiatives;
Senior Business Development Manager
Montcalm Hotels & Marriott International (Autograph Collection)
London , The City of London
2019.02 - 2023.04
- Successfully negotiated contracts with major corporate clients, ensuring mutually beneficial agreements and long-term partnerships.
- Managing portfolio of Top Global Accounts on (Adobe, IHS Market, UBS, SalesForce, DELL, VMWare);
- Demonstrated effective crisis management skills, including during COVID-19 pandemic, by adapting strategies to mitigate revenue losses and maintain business continuity, closely working with government agencies to provide one of the hotels as "quarantine hotel" and another hotel for "key workers" during pandemic;
- Compiled and submitted detailed monthly and annual reports, budgets for management, stake holders and owners;
- Collaborated with marketing teams to create and execute effective marketing campaigns, promotions, and branding strategies to boost hotel visibility and attract diverse clientele;
- Actively participated in industry events, conferences, and associations to build strong network and stay updated on industry trends;
Business Development Manager
The Montcalm Luxury Hotels
London , The City of London
2017.04 - 2019.08
- Focused on developing and growth of new segment - Entertainment Fashion and Media, which generated over £350k during first year;
- Overlooking extended portfolio of Entertainment Travel Agencies , such as TAG, Protravel, Tzell, Altour, FROSCH, The Tour Division etc.
- Managing Football Teams stays (Arsenal, Rennes, Man Unt Women's Team)
Sales Manager
The Montcalm Luxury Hotels
London , The City of London
2015.03 - 2017.03
Corporate Sales Manager
The Westbury Hotel
London , Mayfair
2011.08 - 2015.03
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base;
- Maintained client relationships with a main focus on Russian & CIS markets;
- Accomplished sales goals and boosted revenue £350k through product knowledge and customer relationship management.
- Initiated expansion to new markets (Brazilian and Mexican) and increased sales 15% through proactive sales and negotiation techniques;
- Handled customer relations issues, enabling quick resolution, and client satisfaction;
Education
Master Degree in Management - Management and Economics
Zhytomyr Polytechnic State University
Ukraine 2008.09 - 2009.08
Bachelor' Degree in Business Management -
Zhytomyr Polytechnic State University
Ukraine 2003.09 - 2008.07
Skills
New Business Development
Certification
CSP - Certified Sales Professional
Timeline
Business Development Director
Montcalm Hotels & Marriott International (Autograph Collection), London
2023.04 - Current
Digital Marketing by Google Digital Garage
2020-04
Marriott Sales & Leadership Development
2019-03
Senior Business Development Manager
Montcalm Hotels & Marriott International (Autograph Collection)
2019.02 - 2023.04
Business Development Manager
The Montcalm Luxury Hotels
2017.04 - 2019.08
Sales Manager
The Montcalm Luxury Hotels
2015.03 - 2017.03
The Skills Partnership NVQ (National Vocational Qualifications) - Customer Services
2013-03
Keystar Training Limited - Effective Communications
2011-11
Corporate Sales Manager
The Westbury Hotel
2011.08 - 2015.03
CSP - Certified Sales Professional
2009-01
Master Degree in Management - Management and Economics
Zhytomyr Polytechnic State University
2008.09 - 2009.08
Bachelor' Degree in Business Management -
Zhytomyr Polytechnic State University
2003.09 - 2008.07
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