Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

PavanKumar Patel

Ascot,Berkshire

Summary

A resourceful and strategic professional with exceptional leadership and team-building skills. Demonstrates calm under pressure and excels in problem-solving, communication, and public relations. Multilingual with a strong ability to plan strategically, aiming to leverage these competencies for continued career growth.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Part-time Post Master & Retail Operation

silwood store
Ascot, Windsor and Maidenhead
02.2025 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Applied positive customer service approach to increase satisfaction levels.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Post master & Retail store Manager

PPRV TRADING LTD
Ramsgate, Kent
07.2023 - 12.2024


  • Streamlined store operations for improved efficiency and productivity.
  • Ensured legal compliance in all store operations to prevent any potential liabilities or penalties.
  • Utilised technology efficiently in managing various aspects of retail operations including point-of-sale systems and inventory management solutions.
  • Streamlined store operations for improved efficiency and productivity.
  • Addressed customer complaints promptly, leading to higher retention rates.
  • Enhanced store appearance with meticulous merchandising strategies.
  • Maintained high levels of cleanliness throughout the store, enhancing shopping experience for patrons.
  • Cultivated excellent customer service standards within the team for improved reputation and loyalty amongst patrons.
  • Coordinated special promotions and events, generating increased footfall during peak seasons.
  • Developed strong supplier relationships, resulting in better product availability.
  • Handled regular inventory checks, ensuring optimal stock levels at all times.
  • Devised strategic plans to drive business growth and profitability.
  • Completed opening and closing procedures each day.
  • Ensured timely opening and closing of store 7days a week.

Post master & Retail operations

Eastpakm postoffice
Eastpakm, United Kingdom
06.2022 - 07.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Education

Master of Business Administration - MBA (project management)

University of East London
London
06.2022 - 09.2023

Bachelor of Science - computer engineering

Sardar Vallabhbhai Patel Institute of Technology
Vasad, India
08.2017 - 07.2021

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Strategic planning
  • Leadership
  • Resourcefulness
  • Public Relations
  • Multilingual

Affiliations

  • Chess
  • Cricket

Languages

English
Intermediate
Hindi
Intermediate
Gujarati
Intermediate

Timeline

Part-time Post Master & Retail Operation

silwood store
02.2025 - Current

Post master & Retail store Manager

PPRV TRADING LTD
07.2023 - 12.2024

Post master & Retail operations

Eastpakm postoffice
06.2022 - 07.2023

Master of Business Administration - MBA (project management)

University of East London
06.2022 - 09.2023

Bachelor of Science - computer engineering

Sardar Vallabhbhai Patel Institute of Technology
08.2017 - 07.2021
PavanKumar Patel