Pav Johal
Wakefield
Summary
Results-driven Performance Manager with knack for driving operational improvements and enhancing team productivity. Skilled in streamlining processes and fostering culture of continuous improvement, leading to significant advancements in project outcomes and employee engagement. Achievements include spearheading initiatives that boosted efficiency, reduced costs, and improved overall performance.
Overview
19
19
years of professional experience
2008
2008
years of post-secondary education
Work history
Category Support and Performance Manager
NHS Supply Chain
Wakefield
07.2021 - 05.2025
- CPQ lead project and implement building strong stakeholder relationships
- Lead the Category Support and Performance team in delivering crucial support processes and reporting, fundamental to ensuring the category delivers operational excellence in the core processes that underpin the success of the business.
- Lead on key management reporting including the performance and forecasting of 1.5bn annual sales, including key metrics such as savings and additional income. Partnering with the procurement teams, challenging their projected numbers to ensure key business objectives are realistically achieved.
- Project managing and implementing the rollout of a new IT system for quoting and recording sales. Involves working with multiple stakeholders, leading on the strategy and communications plan.
- Managing a high performing team to complete the reconciliation of £35m plus of additional income. This involves working with and managing circa 250 suppliers and several internal stakeholders. Manages critical processes and key internal and external stakeholders to ensure key business activities do not fail, particularly during a key time for the NHS financial year end. This includes presenting business cases to key Exec members and delivering masterclasses to key stakeholder groups as well as monitoring performance and producing key management reporting.
- Work closely with financial control team to ensure key accounting reports such as trial balances and ledgers are accurate especially in preparation for the external audit. This includes producing, managing, and reviewing reports to ensure information is accurate and reliable.
- Responsible for key operational activities being completed to ensure crucial sales can be placed for the NHS.
- Manages a team of analysts and administrative assistants.
- Recommended appropriate courses of action based on comprehensive data analysis, facilitating informed decision-making processes.
- Encouraged productive behaviours through positive reinforcement techniques, raising staff morale.
- Achieved smoother workflow with regular performance appraisals.
Financial Controller
Deutsche Post DHL
11.2020 - 07.2021
- Company Overview: Lead Logistics Provider
- As Financial Controller, I managed key customer accounts for LLP. This included working with international teams and directly managing a team in Turkey, leading daily calls to prioritise work, and set clear objectives to provide focus and direction.
- I developed reporting and KPIs to track progress and to share updates with higher management. This led me to drastically improve the number of due invoices to around 200 from 1,300.
- I worked with the Suppliers to provide updates and reassurance to improve strained relationship we had with them due to their invoices not being paid on time. This required liaising with various internal and external stakeholders to ensure invoices were approved and then released for payment.
- I was the main accounting contact and managed several cost centres. This included working with the Directors of the areas to set budgets and then complete month end accounts and provide detailed commentaries and analysis of the results. This included ensuring the correct accounting treatment was applied for Revenue accounting and ensuring other accounting standards were followed.
- Worked on a key project to deliver system and process improvements that touched multiple users across multiple functions and countries.
- Lead Logistics Provider
Senior DH Fund Manager
NHS Supply Chain
08.2017 - 11.2020
- Managing a £95m fund which included leading a team who manage the end-to-end transaction of all purchases and sales through the fund, leading and continuously managing and improving the governance structure of the DH Fund between all cross-functional stakeholders, creating and producing innovative performance reports which provided valuable insight to stakeholders.
- Created a suite of reports which show an overview of the £95m fund and performance of deals which have provided valuable information to key decision makers.
- Work across stakeholders to ensure governance was adhered to, communicating best practice and being the central knowledge point of the DH fund for all colleagues.
- Supported to produce the cash flow forecast.
- Implemented several processes to ensure work is always ‘audit ready’.
- Actively managed a team of four, coaching them to actively improve processes and ways of working, reducing errors.
Management Accountant – Capital Solutions
NHS Supply Chain
12.2015 - 08.2017
- Business Partner for the Capital Solutions Team. Main responsibilities were to; report on sales and income reporting, manage the balance sheet accrual and manage audit requests, Business Partner for the function, providing a link into the finance function, sharing knowledge and best practice.
- Investigated several historic accruals dating back to 2012 and determined if they were genuine accruals working with a range of stakeholders. This project highlighted several process improvements points which in turn created an accurate and reliable accrual eligible to pass internal governmental and statutory external audits.
- Consistently sought to improve processes across the teams from the recording of the sales and income and implemented monthly accrual validations and a process for monthly accrual write-offs if required.
- Improved the output of management reports for internal and external users whilst improving and streamlining the process of completing the reports.
- Successfully dealt with external audit requests, providing the accurate information required.
Management Accountant – Customer Engagement and Procurement
NHS Supply Chain
07.2014 - 12.2015
- Business Partner and Finance Manager for the Customer Engagement and Procurement teams. Worked closely with the MD and their direct team developing their cost budgets ensuring they were appropriate and sufficient, challenging their input into the budget and ensuring they were in-line with the company’s cost down initiative.
- Prepared monthly management accounts showing actual performance against set budgets, providing detailed cost and variance insight, empowering decision makers to achieve company cost down targets.
- Established regular meetings with the teams to ensure they were aware of their costs and understood future costs, working with them so budgets were not surpassed and to achieve cost savings wherever possible.
- Provided a considered approach to business risks and opportunities along with recommendations in line with current business and Accounting standards.
Commercial Analyst
NHS Supply Chain
08.2013 - 06.2014
- Produced Procurement contract back check reports which involved working across the Trading teams to understand why contracts were under performing against the original business case and then presented this back to the Senior Managers and Directors of the business.
- Supported the Contracting team, providing financial insight on the suppliers who tendered to be on framework agreements. Reviewed potential supplier’s financial statements, including balance sheet and profit or loss accounts.
- Supported the team with the information requirements and helped them with difficult issues they had with the suppliers.
- Worked cross-functionally to help relevant stakeholders understand the commercial approval process for stock bulk buys to ensure the business remained compliant, continually improving the approval process.
Financial Analyst
NHS Supply Chain
09.2010 - 08.2013
- Successfully designed, implemented and tested the Local Approvals Database (LADB) alongside streamlining and improving the approval process.
- Trained the procurement teams and all other key stakeholders that were involved in the approval process.
- Facilitated all approvals and ensured all users were following the process and completed it on time.
- Actively managed and improved the process throughout, working cross-functionally with many stakeholders challenging those who didn’t adhere to the correct process.
- Developed and monitored KPIs, to allow for continuous process improvement.
Data Analyst
NHS Supply Chain
11.2008 - 09.2010
- Provided an analytical and interpretation service working to support the decisions of the Procurement team, allowing them to make the informed decisions to deliver savings to the NHS.
- The role required managing projects, building relationships and influencing decision-making internally and externally.
- Evaluated Tender Documents (This can be many products and many suppliers)
- Reviewed and analysed Supplier and Trust performance.
Data Analyst
Redcats UK
07.2006 - 07.2007
- Produced new Management Information (MI) reports, developed a database for the operational teams to use to manage their customers.
- Supported the operational team providing technical assistance as well as being innovative and thinking of ways to improve current operations.
- Worked with team members to research and document a system used in the business and put forward ways of improving them.
Education
BSc (Honours) - Accounting and Finance
Bradford University School of Management
A-Levels and AS-Levels - Psychology, English Language, Sociology, Business Studies
Calder High School
GCSE`s - grade A-C`s
Halifax High School
Prince 2 Foundation Level Certificate - undefined
Association of Chartered Certified Accountants (ACCA) - undefined
Skills
- Accountability in team environment
- Project scoping
Personal Information
Hobbies: Travelling and exploring the world, Long walks, Reading, Music, Spending time with family and friends, Counselling and coaching
Custom
- Listening Volunteer, Samaritans UK, 2017 – 2022
- Mental Health First Aider, NHS Supply Chain, 2019 – Present
Affiliations
- Counselling and Coaching
- Travelling
Timeline
Category Support and Performance Manager
NHS Supply Chain
07.2021 - 05.2025
Financial Controller
Deutsche Post DHL
11.2020 - 07.2021
Senior DH Fund Manager
NHS Supply Chain
08.2017 - 11.2020
Management Accountant – Capital Solutions
NHS Supply Chain
12.2015 - 08.2017
Management Accountant – Customer Engagement and Procurement
NHS Supply Chain
07.2014 - 12.2015
Commercial Analyst
NHS Supply Chain
08.2013 - 06.2014
Financial Analyst
NHS Supply Chain
09.2010 - 08.2013
Data Analyst
NHS Supply Chain
11.2008 - 09.2010
Data Analyst
Redcats UK
07.2006 - 07.2007
A-Levels and AS-Levels - Psychology, English Language, Sociology, Business Studies
Calder High School
GCSE`s - grade A-C`s
Halifax High School
Prince 2 Foundation Level Certificate - undefined
Association of Chartered Certified Accountants (ACCA) - undefined
BSc (Honours) - Accounting and Finance
Bradford University School of Management
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