Paul Lee Shortman
Bolton
Summary
Loyal employee with a good understanding of piping systems installation, maintenance and repair. Quality-focused, hardworking and skilled in managing time. Reliable in completing projects to specifications with team members.
Overview
32
32
years of professional experience
19
19
years of post-secondary education
Work history
Drainage engineer
North West Drains
Bolton, Greater Manchester
04.2022 - Current
- Collaborated with the teams to progress projects to timely completion.
- Met health and safety requirements as required.
- Designed suitable drainage systems and infrastructures according to client and environmental specifications.
- Supported the team in driving the larger vehicles to complete more complex jobs
- Provided a flexible response in working evenings and weekends at short notice.
Home delivery driver and fitter
North West Domestic Appliance Services
Salford, Greater Manchester
04.2011 - 04.2022
- Supported in-store operations by picking and packing orders and loading and unloading shipments.
- Applied best manual handling practices to lift heavy loads safely.
- Delivered large and fragile goods to homes with care and precision.
- Greeted and interacted with customers to deliver personalised experience.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Demonstrated outstanding customer service while completing up to 15 deliveries daily.
- Inspected van at shift start, performing planned maintenance to ensure stable operations.
- Adhered to UK Highway Code and safety regulations on roads.
- Drove [Number] tonne van up to [Number] miles weekly.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
Refuse collector
Adecco Agency
Bury, Greater Manchester
04.2008 - 11.2010
- Maintained clean recycling practices by identifying and sorting acceptable materials.
- Strictly adhered to health and safety regulations for optimised staff wellbeing and company compliance.
- Worked as a team to provide efficient, professional roadside refuse collection service.
- Provided additional support to refuse truck drivers, assisting with safe vehicle reversing and manoeuvring.
- Cleaned accidental spillages such as broken glass and [Type] to maintain public health and safety.
- Ensured bins and boxes were returned to original positions to maintain excellent customer service outputs.
- Maintained good levels of physical fitness to deliver necessary walking and lifting duties.
Home delivery driver
Home Delivery Network
Bolton, Greater Manchester
02.2007 - 04.2008
- Greeted and interacted with customers to deliver personalised experience.
- Adhered to UK Highway Code and safety regulations on roads.
- Delivered large and fragile goods to homes with care and precision.
- Inspected van at shift start, performing planned maintenance to ensure stable operations.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Completed deliveries with smile and patient, personalised service.
Kitchen joiner and fitter
Kitchens Direct
Manchester
04.1995 - 04.2007
- Removed and disposed of old units and accessories safely and responsibly.
- Removed debris and cleaned workspaces to reduce client inconvenience.
- Fitted units and appliances within tight tolerances, verifying quality and alignment to meet specifications.
- Clearly identified and marked pipe and cable locations to reduce risks.
- Carried out basic plumbing tasks and electrical work to accommodate installations.
Warehouse operative
Normid
Bolton, Greater Manchester
03.1993 - 12.1994
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Performed tagging and labelling of warehouse inventory.
- Maintained and cleaned warehouse equipment following set procedures.
- Loaded packaged goods on to trucks for shipping.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Moved stock around by hand, using forklift truck or lifting gear.
Kitchen fitter
DJS Joinery Builders
Bolton, Greater Manchester
09.1991 - 03.1993
- Maintained organised work area to minimise disruption within clients' homes.
- Removed debris and cleaned workspaces to reduce client inconvenience.
- Installed kitchen cabinets and islands, utilising existing space to inform layouts.
Education
GCSEs - Technology
Little Lever High School
Little Lever, Bolton 09.1987 - 06.1992
GCSEs - Information technology
Little Lever High School
Little Lever, Bolton 09.1987 - 06.1992
English Dual
Little Lever High School
Little Lever, Bolton 09.1987 - 06.1992
GCSEs - Science Dual award
Little Lever High School
Little Lever, Bolton 09.1987 - 06.1992
Basic Fork Lift Truck Operator Course -
Red Rose Training
08.2003 - 09.2003
Skills
- Honest, reliable, flexible and friendly
- Team player
- Great with customer interaction and engagement
- Able to plan routes and have done multi-drop delivery route planning
- Always ensure my vehicles maintenance is safe and in a good state of repair
- Able to safely load, deliver, unload and assemble and fit furniture
Timeline
Drainage engineer
North West Drains
04.2022 - Current
Home delivery driver and fitter
North West Domestic Appliance Services
04.2011 - 04.2022
Refuse collector
Adecco Agency
04.2008 - 11.2010
Home delivery driver
Home Delivery Network
02.2007 - 04.2008
Basic Fork Lift Truck Operator Course -
Red Rose Training
08.2003 - 09.2003
Kitchen joiner and fitter
Kitchens Direct
04.1995 - 04.2007
Warehouse operative
Normid
03.1993 - 12.1994
Kitchen fitter
DJS Joinery Builders
09.1991 - 03.1993
GCSEs - Technology
Little Lever High School
09.1987 - 06.1992
GCSEs - Information technology
Little Lever High School
09.1987 - 06.1992
English Dual
Little Lever High School
09.1987 - 06.1992
GCSEs - Science Dual award
Little Lever High School
09.1987 - 06.1992
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