
I’m a highly experienced, professional, reliable and friendly person with excellent skills in administration, customer service, scheduling, data entry, record keeping, auditing and finance support. I’m very organised with strong skills in time management, multi-tasking and decision making within fast‑paced, high‑pressure environments. I manage busy workloads confidently, communicate effectively with people at all levels and maintain consistently high standards of accuracy and attention to detail. I have many years of experience supporting customers, colleagues and managers and helping day‑to‑day operations run efficiently. I’m proficient in Microsoft Office and confident using a variety of IT and computer systems. I have the ability to work effectively using my own initiative and I strive to be a supportive and dependable team member who contributes to creating a positive and productive environment in the workplace.
I have undertaken a wide variety of training courses including:
Customer Service; Record Keeping; Introduction to Management; GDPR; Microsoft Office; IT & Digital Skills; Cyber Security; Duty of Candour; Supervisory Skills; Conflict Management, Difficult Conversations; Fire Safety; Health & Safety; Risk Assessment; Manual Handling and COSHH.