Pauline Parry

• Liaising with a wide range of internal and external stakeholders, including students, parents, Heads of Departments, Heads of Years, teachers, reception staff, site staff, IT staff and awarding organisations
• Being aware of examination changes each academic year
• Managing invigilators. This includes training new invigilators and updating existing invigilators on rules and regulation changes on an annual basis
• Updating examination-related policies
• Managing the examination entry process, including gathering information from teaching staff to ensure that students’ examination entries are made correctly and on time, making amendments/withdrawals etc.
• Managing the examination preparation process. This includes preparing examination timetables for students and staff; creating seating plans for each examination room; briefing candidates, staff and parents; receiving, checking and securely storing confidential examination materials; administering internal assessment etc.
• Supporting the process relating to access arrangements (for example; supporting the SENCo in making applications, rooming, training invigilators, managing emergency access arrangements etc.)
• Managing examination days in accordance with awarding body regulations, including preparing for each exam day, starting an examination, dealing with emergencies, irregularities and malpractice, ending the examination, collecting the examination scripts and packing and dispatching examination scripts
• Contingency planning
• Managing examination results. This includes accessing results electronically/downloading results from awarding body secure sites and preparing for results to be disseminated to each student/candidate
• Dealing with requests and administering post-results services
• Issuing examination certificates

• To oversee the effective deployment of TA's in the classroom and supervise breaks to ensure the smooth running of the school through the most effective deployment of resources.
• To organize daily cover when teachers and ta's are absent.
• To complete PMR's
• To complete probations for new staff
• To oversee any training for Tas
• To report safeguarding/child protection concerns to the Designated Safeguarding Lead
• To support the aims, ethos and values of the school by example and ensure that they are followed by pupils in line with school policy
• Maintained team-oriented atmosphere with open communication and quick conflict resolution

• To organise the lunch service at the school, including the setting up and clearing up of the school hall
• To oversee and carry out the distribution of hot meals for pupils
• To deploy the Midday Supervisors as efficiently as possible, so that all pupils have a safe, pleasant and sociable lunchtime
• To oversee and carry out the supervision of pupils, either in the lunch hall or other areas in the school, whilst they are eating lunch
• To carry out minor first aid on pupils and enter incidents that have been identified by the school into Medical Tracker
• To report any accidents of the type identified by the school - e.g. head injuries, or pupils who become unwell, so that parents can be contacted
• To report safeguarding / child protection concerns to the Designated Safeguarding Lead
• To attend in-service training when required
• To support the aims, ethos and values of the school by example and ensure that they are followed.

I had a break in employment to start a family and look after the home .

• Conducted table games, including American Roulette, Blackjack, and Three Card Poker, according to game rules and casino policies.
• Demonstrated mental calculation skills, handling chips and currency with 100% accuracy.
• Ensured outstanding gaming experience, working with Table Supervisor to meet table demand..

• Completed opening and closing procedures each day.
• Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.
• Solicited customer feedback to understand customer needs and constantly improve product offerings.
• Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
• Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
• Challenged and inspired team members to achieve business results.
• Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
• Assisted in recruiting, hiring and onboarding store staff.

• Oversaw accounting, payroll and financial reports to support daily functions.
• Maximised year-end tax benefits by efficiently managing cash flows.
• Worked with executives to create annual budget and track actual expenses against projected expenses.

• Prepared audit schedules, collaborating with external auditing to verify compliance with all regulations.
• Created systems to decrease errors in data collection and calculations.

• Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
• Managed inventory of stock week-to-week.
• Completed and submitted monthly reports to business manager.
• Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
• Communicated details of upcoming events, promotions and menu changes with all staff.
• Managed 8 staff and daily operations .
• Checked licenses to be in line with current legislation.
• Kept constant awareness of any changes in food handling standards and other relevant legislation.

• Expertly coordinate till operaters rosters to meet scheduling needs according to supply and demand.
• Maintained excellent client satisfaction by providing professional, courteous customer service.
• Handled escalated customer complaints, resolving quickly to maintain customer satisfaction.
• Minimised long register queues by completing sales transactions quickly and accurately.

• Managed staffing schedules , delivering operational efficiency whilst remaining under budget.
• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• To ensure customers are served as efficiently as possible by planning for busy periods and ensuring customer demands are met.
• To try to meet specific requests or demands of customers wherever possible.
• To respond to any customer queries or complaints as quickly and effectively as possible.
• To share product knowledge with customers where appropriate.

• Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
• Mentored team on effective upselling and cross-selling techniques,
• Regularly exceeded sales, budget and other targeted goals, through continued drive and determination.
• Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion and safety of others.
• Assisted in recruiting, hiring and onboarding store staff.
• Acted as liaison between staff and management to maintain two-way communications that improved store performance.
• Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.

• Reduced waiting times through effective time and resource management.
• Delivered front of house duties with warm and professional manner.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Answered and helped resolve enquiries from clients, and general public.
• Monitored Salon supplies promptly reordering low stock items
• Managed bookings for our hair and beauty specialists ,cancel and re-arrange appointments.
• Delivered immaculate manicures
• Demonstrated make-up applications tailored to client needs and preferences.
• Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
• Completed facials to boost client health and wellbeing.
• Updated client records with strong systems knowledge.
• Upsold products with detailed knowledge and persuasive sales techniques.