Paulina Steyn

• Developed HR strategies aligned with business goals, enhancing organisational performance and managing 33% growth over three years.
• Designed and implemented profit-sharing programs and COVID-19 protocols, boosting employee motivation and ensuring smooth transitions to/from work-from-home.
• Conducted bi-annual performance evaluations, self-evaluation, and manager evaluation, improving performance management.
• Attracted top talent and improved team performance through effective recruitment, onboarding, and retention strategies, including succession planning.
• Established compensation and benefits structures, negotiated wages, and ensured legal compliance by drafting/updating employment contracts.
• Developed employee engagement and morale-building strategies, conducting culture assessments and holding company-wide town hall meetings.
• Provided HR support and coordination, resolving conflicts, and liaising with department heads to address issues.
• Implemented change management strategies and assessed organisational structures for optimal performance.
• Successfully delivered on tasks within tight deadlines.
• Assisted employees experiencing mental health crises by providing resource access to guarantee safety and wellbeing.

• Conducted employee engagement surveys for over 20,000 individuals, providing actionable department-specific reports.
• Participated in 360-degree surveys for global companies, offering feedback to improve leadership effectiveness.
• Administered over 150 psychometric assessments (CPP, IP200, GRT1, GRT2, OPQ, 15FQ+, APIL, CPT) for large companies and government agencies.
• Wrote comprehensive psychometric assessment reports for various positions and companies.
• Applied psychological principles in projects for large companies and government agencies to enhance workplace dynamics.
• Gained insights into leadership development through participation in executive and leadership coaching sessions.
• Designed and implemented performance management plans, boosting employee performance and organizational effectiveness.
• Assisted with employee onboarding and exit surveys, contributing to effective recruitment and retention strategies.
• Designed individual development plans (IDPs) for employees at all levels.
• Conducted job analysis and profiling.
• Spearheaded office moves, ensuring minimal disruption to operations.
• Implemented the Women Spaces Initiative to improve workplace relationships among women, fostering inclusivity and support
• Performed exit interviews, gaining useful insights to improve employee retention rates.

• Completed an 8-week training course with SADAG, South Africa's largest mental health and advocacy group.
• Studied various modules on psychopathology, including suicide prevention, trauma, PTSD, and bipolar disorder.
• Manned the suicide hotline, providing calm and composed assistance to callers in emergency situations.

• Spearheaded the online graduation ceremony, ensuring its successful execution.
• Designed presentations summarizing research findings.
• Provided comprehensive research support, including data collection, analysis, and interpretation, conducting thorough literature reviews, and offering administrative assistance.
• Collaborated closely with the research team to contribute to the writing of research reports, preparation of presentations, and management of research databases.
• Actively participated in research design and planning, ensuring alignment with ethical standards and regulations.
• Reviewed other students' theses, identified mistakes or misalignment with publication journals, and provided constructive feedback.

• Scheduled and managed appointments efficiently, ensuring optimal patient flow and satisfaction.
• Organised and maintained patient files meticulously, ensuring accurate and up-to-date records.
• Assisted patients with inquiries, providing them with clear and helpful information, and directed them to appropriate resources.
• Administered treatments for patients with Vitiligo and psoriasis, adhering strictly to prescribed protocols and ensuring utmost patient safety.

• Managed tenant inquiries and scheduled viewings.
• Assisted with lease agreements and streamlined rental processes.
• Conducted property inspections and maintained accurate listings.
• Managed online listings and marketing, increasing property visibility.
• Handled rental payments and maintained tenant records for compliance.
• Drafted contracts, managed administrative tasks, and input data into QuickBooks.

Dissertation: The science-practice gap among IOP's within a South African context: Practitioners' Perspective

Graduated with distinction

Dissertation: Cross-cultural adaptations of dark personality measures