Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Custom
Affiliations
Quote
Languages
Timeline
Generic
Paulina Sobala

Paulina Sobala

Assistant Supervisor
Colchester,UK

Summary

Motivated and detail-oriented individual with over 4 years of experience in fast-paced environments. Known for strong multi-tasking abilities, problem-solving skills, and consistent track record of meeting daily targets. Committed to exceed company's expectations and supporting team members to achieve their best. Currently, managing customers' orders, conducting quality checks, preparing shipments, and completing all necessary paperwork, ensuring accuracy and timely dispatch. Additionally, overseeing staff's performance during supervisor's absence and planning shift schedules to ensure effective team communication and cooperation. Eager to continue skills development , embracing new challenges, and contribute to forward-thinking team.

Overview

5
5
years of professional experience

Work History

Supervisory assistant

The Blackberry Bakery Ltd
Colchester, UK
10.2023 - Current
  • Handling up to 100 customers' orders daily, performing quality checks and preparing products for dispatch.
  • Completing all necessary paperwork, ensuring details are accurate and stock levels is matching orders processed each day.
  • Managing staff, planning ahead, and monitoring their performance and duties during each shift upon supervisor's absence.
  • Prioritising effective communication and collaboration between staff to ensure smooth operations.
  • Responsibility for addressing any issues arising, reacting quickly and appropriately to maintain productivity and meet daily targets.


Assistant supervisor

Assembly Direct Mail Ltd
Colchester, UK
10.2018 - 03.2023
  • Managed team to achieve high levels of efficiency and productivity, consistently meeting daily and hourly targets within specified timeframes by management.
  • Supported hiring process on daily basis.
  • Motivating team to exceed targets by at least 20%.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Handled essential administrative duties, including creating rate sheets, job timesheets, and clocking in/out records for agency staff.
  • Opening / closing facility on time.
  • Monitoring compliance with workplace policies and safety standards.
  • Handled employees complaints.
  • Closely tracked employees' KPIs.
  • Providing coaching and mentoring of new team members and underperforming employees helping them meet company's expectations.
  • Ensured timely completion of projects by implementing effective time management strategies.

Education

Bachelor of Science in Human Resource Management - HR

University of West London
Colchester, UK
10.2022 -

GCSEs - Math

Adult Community Learning (ACL)
Colchester, UK
09.2023 - 06.2024

GCSEs - English Functional Skills Level 2

Adult Community Learning (ACL)
Colchester, UK
09.2022 - 03.2023

GCSEs - Logistic

Economic and Commercial School
Poland
09.2013 - 03.2015

Skills

  • Team Leadership
  • Operational Management
  • Quality Control
  • Training and Development
  • Problem Solving
  • Reporting and Documentation
  • Microsoft Office Suite
  • Time Management
  • Communication
  • Performance evaluation
  • Continuous improvement
  • Performance metrics
  • Multiple task coordination

Accomplishments

  • Improved team efficiency through the implementation of new processes and tools.
  • Developed a comprehensive training program that reduced onboarding time for new employees.
  • Spearheaded quality improvement initiatives that led to decrease in product defects.
  • Fostered a positive work environment, increasing employee retention.

Additional Information

Planning to undertake additional courses based on the needs of future employment., Active student and parent, balancing work and academic responsibilities effectively.

Custom

  • Open Time Clock Software Training (Digital Working, 2024), University of West London
  • Critical Thinking and Problem Solving (2023), LinkedIn
  • Basic Bookkeeping and Accounting (2022), Alison Courses

Affiliations

  • Reading
  • Family activities

Quote

Nothing in life is to be feared. It is only to be understood.
Marie Curie

Languages

Polish
Native
English
Upper intermediate (B2)

Timeline

Supervisory assistant

The Blackberry Bakery Ltd
10.2023 - Current

GCSEs - Math

Adult Community Learning (ACL)
09.2023 - 06.2024

Bachelor of Science in Human Resource Management - HR

University of West London
10.2022 -

GCSEs - English Functional Skills Level 2

Adult Community Learning (ACL)
09.2022 - 03.2023

Assistant supervisor

Assembly Direct Mail Ltd
10.2018 - 03.2023

GCSEs - Logistic

Economic and Commercial School
09.2013 - 03.2015
Paulina SobalaAssistant Supervisor