PAULINA SKWARCZOWSKA
Summary
Dedicated and compassionate individual pursuing a Teaching Assistant Apprenticeship. I have practical experience supporting a close friend’s child with complex SEND needs, including autism and CCHS, which has strengthened my resilience, adaptability, and ability to follow structured routines. Bilingual in English and Polish, with strong communication and interpersonal skills gained through customer service and volunteering, I am committed to creating an inclusive and supportive learning environment where children can thrive.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Volunteer Assistant
Children Society Charity
03.2024 - 09.2025
- Assist in daily shop operations, including sorting donations, organizing stock, and maintaining the shop floor.
- Interact with customers, answering questions and providing support in a friendly and professional manner.
SEND Support
(Informal Experience)
06.2022 - Current
- Supported a child with autism and Congenital Central Hypoventilation Syndrome (CCHS), requiring specialist medical care.
- Gained understanding of autism, communication strategies, and personalised support approaches.
- Developed resilience, patience, and ability to follow structured routines under pressure.
Sales Assistant
Tkmaxx
09.2015 - 09.2025
- Provide excellent customer service in a busy retail environment.
- Assist customers with product selection.
- Handle customer complaints and resolve issues in a calm and efficient manner, ensuring customer satisfaction.
- Support team members in achieving store targets and maintaining a welcoming and inclusive store environment.
Sale Assistance (Supervisor)
Dune, London
London
11.2013 - 09.2014
- Trained and mentored new staff, ensuring they understood company policies, customer service standards, and product knowledge.
- Addressed customer inquiries and complaints, resolving issues in a calm and professional manner, ensuring customer satisfaction.
- Coordinated with management to ensure store operations were running smoothly, including handling cash, processing sales.
Education
GCSE -
Acton High School
NVQ Level 3 - Interior Design
Kensington and Chelsea College
NVQ Level 2 - Art and Design
Richmond upon Thames College
Skills
- Patience and empathy
- Creative problem-solving
- Teamwork and collaboration
- Communication with children and adults
- Team building
Certifications
- Paediatric First Aid
- Workplace First Aid
- Safeguarding Children
- Autism Awareness
- Defibrillator Training
- Food & Hygiene
Hobbies
- Passionate about education
- Personal development
- Volunteering to support others
Certification
- Paediatric First Aid
- Workplace First Aid
- Safeguarding Children
- Autism Awareness
- Defibrillator Training
Timeline
Volunteer Assistant
Children Society Charity
03.2024 - 09.2025
SEND Support
(Informal Experience)
06.2022 - Current
Sales Assistant
Tkmaxx
09.2015 - 09.2025
Sale Assistance (Supervisor)
Dune, London
11.2013 - 09.2014
NVQ Level 3 - Interior Design
Kensington and Chelsea College
NVQ Level 2 - Art and Design
Richmond upon Thames College
GCSE -
Acton High School
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