Paulina Simkute
Boston
Summary
Customer-focused and reliable professional with experience in retail and marketing environments. Proven ability to deliver high-quality customer service, manage stock efficiently, and support sales through strong communication and attention to detail. Fluent in English and Lithuanian, enabling effective engagement with a diverse range of customers. Motivated to grow skills and contribute positively to a dynamic team.
Overview
5
5
years of professional experience
Work history
Sales Assistant
Baltic Shop Ltd
Boston
2021.06 - 2021.10
- Delivered excellent customer service, assisting customers with product queries and purchases
- Handled cash transactions accurately and responsibly
- Processed deliveries and maintained organised stock levels
- Ensured the shop floor was clean, tidy, and visually appealing
- Worked collaboratively with team members to maintain store standards
Social media marketing assistant
Korzinka
Boston
2017.04 - 2017.08
- Created and managed social media content to promote offers and increase engagement
- Monitored customer feedback online and adapted marketing approaches accordingly
- Supported store operations including stock control and maintaining store presentation
- Responded to customer queries and resolved issues professionally
Education
Higher National Diploma - International Travel and Tourism Management
Boston College
BostonBTEC - Functional Skills Level 1 in Maths
Boston College
BostonGCSE - English
Haven High Academy
BostonSubsidiary Diploma - Travel and Tourism (QCF)
Boston College
Boston2019
Skills
- Customer Service & Client Support
- Communication & Interpersonal Skills
- Problem Solving
- Cash Handling & Accuracy
- Teamwork
- Attention to Detail
- Ability to Work Under Pressure
Timeline
Sales Assistant
Baltic Shop Ltd
2021.06 - 2021.10
Social media marketing assistant
Korzinka
2017.04 - 2017.08
Higher National Diploma - International Travel and Tourism Management
Boston College
BTEC - Functional Skills Level 1 in Maths
Boston College
GCSE - English
Haven High Academy
Subsidiary Diploma - Travel and Tourism (QCF)
Boston College