Paulina Matusik
Wrexham
Summary
Detail-oriented and organized administrative professional with extensive experience in office management, customer service, and process improvement. Proven ability to manage multiple tasks efficiently while maintaining a strong focus on quality and compliance. Adept at utilizing various software systems and fostering positive relationships with clients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Team Leader
Delta Fulfilment
Wrexham
09.2025 - 03.2026
- Directed daily warehouse operations to ensure seamless workflow and optimal order fulfilment.
- Directed and developed a team to enhance productivity through effective communication and support.
- Optimise inventory management practices to enhance stock levels and minimise discrepancies.
- Analysed performance metrics to enhance operational efficiency and identify process improvements.
Senior Auditor
Hi-Mark / Fibrax Ltd, Wrexham
Wrexham
04.2023 - 08.2025
- Conducted comprehensive internal audits to ensure adherence to company standards.
- Identified risks and implemented robust internal controls to enhance operational efficiency.
- Prepared comprehensive audit reports and supporting documentation for management review, ensuring clarity and accuracy.
- Drove collaboration with cross-functional teams to enhance process improvements and ensure compliance initiatives.
Administrative Assistant – Returns Department
The Very Group
Wrexham
10.2020 - 04.2023
- Facilitated preparation of reports and analysis of stock levels to optimise inventory management.
- Streamlined returns process by managing return documentation and shipping labels to enhance operational efficiency.
- Optimised operational workflows using rlog mahs and wms systems to enhance efficiency.
- Generated KPI summaries to support process improvements and drive informed management decisions.
Education
Bachelor of Business Administration - Administarion
university of Rzeszów
Rzeszów. Poland01-2013
Skills
- Proficient in MS Office Suite (Word, Excel, PowerPoint) and various inventory management systems
- Excellent organizational and time-management abilities
- Strong analytical, problem-solving, and communication skills
- Ability to work collaboratively in a team-oriented environment
Languages
Polish
First Language
English
Intermediate
B1
Certification
- EMERGENCY FIRST AID AT WORK ( 25th October 2025 )
- FIRE MARSHAL ( 21 January 2025 )
- Level 2 & 3 CUSTUMER SERVICES ( 23 March 2026)
- SAP S4/HANA (24 March 2026 )
Timeline
Warehouse Team Leader
Delta Fulfilment
09.2025 - 03.2026
Senior Auditor
Hi-Mark / Fibrax Ltd, Wrexham
04.2023 - 08.2025
Administrative Assistant – Returns Department
The Very Group
10.2020 - 04.2023
Bachelor of Business Administration - Administarion
university of Rzeszów