Paulina Debiec
London,United Kingdom
Summary
Detail-oriented professional with a strong focus on customer service orientation. Demonstrates exceptional decision making and client relationship management skills, ensuring high levels of client satisfaction. Adept at time-management, consistently meeting deadlines while maintaining quality standards.
Overview
18
18
years of professional experience
Work History
Housekeeping supervisor
Robert Gore Limitet
London, United Kingdom
07.2015 - Current
- Delivered exceptional guest experience through maintaining clean, safe, and comfortable hotel rooms.
- Streamlined inventory management to minimise waste and reduce costs.
- Fostered a positive working environment by promoting teamwork amongst housekeeping staff.
- Ensured smooth operations by promptly addressing housekeeping issues.
- Managed linen inventory efficiently to ensure constant availability for guests' needs.
- Conducted regular inspections of rooms and public areas with keen attention to detail.
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
- Trained staff, improving service quality and consistency.
- Escalated issues and complaints for prompt management resolution.
- Delivered professional, friendly service across customer-facing tasks.
Administrative office worker
FM Logistics
Tomaszòw Mazowiecki , Poland
09.2009 - 04.2015
- Improved office communication by monitoring emails and distributing messages promptly.
- Assisted in meeting preparation to facilitate productive discussions.
- Ordered stationery supplies for uninterrupted workflow.
- Filed documents systematically for easy access and retrieval later on.
- Greeted visitors warmly, creating a welcoming environment.
- Handled sensitive information discreetly; maintained confidentiality always.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Photocopied and printed presentations and reports for meetings.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
Forklift operator
FM Logistic
Tomaszow Mazowiecki, Polska
09.2007 - 02.2009
- Maintained excellent attendance record demonstrating commitment and professionalism.
- Assisted in stock take for maintaining updated records of inventory.
- Prioritised urgent orders, enhancing customer satisfaction levels.
- Loaded lorries, speeding up delivery process.
- Organised goods in the warehouse, maximising space efficiency.
- Followed health and safety regulations whilst operating heavy machinery for staff well-being.
- Operated forklifts, resulting in smooth warehouse operation.
- Ensured safety by conducting daily inspections of forklift equipment.
- Made sure all loaded items were secured properly before transport for minimal damages during transit.
- Transported goods between warehouse locations according to shipment and storage needs.
- Reported damage to racks, faulty equipment and other safety hazards to [Job title] for remediation.
- Worked in team environments on [Task] and [Task], maintaining high levels of productivity.
Education
Master of Business Administration -
University of city Łódź
Łódź10.2013
Bachelor of tourism and recreation -
Wyższa szkoła turystyki i rekreacji
Łódź08.2010
Skills
- Eye for detail
- Customer service orientation
- Ethical decision making
- Decision making
- Client Relationship Management
- Time-management
Timeline
Housekeeping supervisor
Robert Gore Limitet
07.2015 - Current
Administrative office worker
FM Logistics
09.2009 - 04.2015
Forklift operator
FM Logistic
09.2007 - 02.2009
Master of Business Administration -
University of city Łódź
Bachelor of tourism and recreation -
Wyższa szkoła turystyki i rekreacji
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