Paulette Campbell

Company GardnerRecruitment.com

.

• Conducted audits of case files to ensure compliance and accuracy.
• Communicated with service providers regarding staff recruitment and

training via telephone and email.
• Performed administrative duties to support operational efficiency.
• Managed time effectively to meet deadlines.
• Handled confidential information, maintaining discretion and integrity.
• Demonstrated adaptability by taking on ad-hoc tasks.

• Company Overview: London UK
• Teaching and supporting people of all ages in the community
• The support is given via telephone, Zoom, and in person
• London UK

• Company Overview: (Tylor Rose MW)
• New File Openings on 3E MatterSphere
• ID Checks – Credas, AML, Infotrack
• Liaise and send Preliminary Reports to Clients, Solicitors, Agents etc
• Post Exchange and Pre-Completion Letters
• Registration and Post Registration Letters
• (Tylor Rose MW)

Company Overview: Children’s Social Care Department
I set-up an effective and efficient administrative support system
Reception duties
Open and close case files and prepare files for management audit
Financial management involving children’s saving cheques, cash payment and project funds
Set up electronic records to monitor and review children’s legal documents
Dealing with Complaints via telephone, letters, face to face
Set up and arrange Child Protection Conferences and take Minutes of meetings
Maintain confidentiality and a professional approach with multi-Agency and clients
Children’s Social Care Department
Provided comprehensive support to senior executives, resulting in improved decision-making processes.
Identified skills gaps and arranged relevant training to upskill clerical team.
Processed incoming and outgoing mail to maintain timely postal services.
Maintained accurate records and documentation for reliable reference.
Implemented service-level agreements and delivery frameworks according to business support requirements.
Delivered new hire training and mentored established staff on processes and procedures.
Organised meetings, took meeting minutes and completed follow-up actions.
Assessed office supply inventories to facilitate orders and maintain adequate stock levels.
Updated business support policies and procedures to reflect regulatory changes.
Assisted with collecting statistics, data and other management information.
Managed inventory of office supplies, avoiding any shortages or excesses.
Built and maintained strong working relationships with colleagues.
Scanned, photocopied and faxed documents according to staff support requests.
Assisted in project management for timely completion of tasks.
Responded proactively to changing demands to provide flexible, reactive business support.
Liaised with external stakeholders to maintain strong professional relationships.
Maintained high standards of accuracy and quality in data entry and recordkeeping.
Greeted and signed in visitors, providing helpful, friendly service.