Paul Brian Gibbons

• Service and repair access platforms – in workshop and on customers premises.
• Carry out inspections.
• Communicate with customers about service schedules and operating equipment.
• Keep detailed records of repair work carried out.
• Use company software to keep records and plan work.
• Record and maintain stock levels in workshop and service vehicle.
• Understand and adhere to Health and Safety regulations in workshop and at customers premises.

• Carrying out pre hire inspections, servicing, and repairs
• Responding to breakdowns during workshop hours and out of hours
• Keeping up to date and detailed records both paper and virtual
• Using online and hard copies to locate and ordering parts

• Carlisle
• Assisting Tool Hire Manager with day to day running of department
• Developing the business to increase revenue by building customer relationships
• Maintaining stock levels to meet customer demand
• Carrying out test and run procedures along with repairing hire fleet
• Supporting team to develop knowledge of equipment and services to improve customer satisfaction

• Static guarding of high risk / high value premises and property
• Completing patrols of sites in line with customers' requests
• Detailing any incidents, damage and or risks found while carrying on patrols
• Giving detailed and accurate information via Radio, Phone and written reports

• Carrying out regular night patrols including use of Swipe boxes
• Night Key holder unlocking entertainment complex for staff
• Providing an emergency response to residents and holidaymakers throughout the night
• General maintenance and grounds keeping duties
• Resident accommodation checks.

• Ensuring appropriate level of traincrew resources
• Check and implement traincrew changes in accordance with short term planning and emergency requirements
• First contact and liaison point for traincrew
• Responsible for authorising additional working hours for traincrew to meet service need
• Investigating and resolving issues involving the safe running of rail service
• Ensure traincrew adhere to strict drug and alcohol policy before they carry out safety critical duties
• Maintaining detailed and up to date records on computer database.

• Providing day off cover for multiple delivery offices based on the Isle of Wight
• Ensuring adequate staff levels to the Universal Service Obligation within budget
• Weekly rostering and planning of staff shifts
• Liaising with transport department to ensure fleet meets scheduled maintenance and repairs while keeping adequate fleet resources on road
• Dealing with customer complaints and enquiries
• Providing daily reports to area manager regarding performance and expenditure
• Providing detailed handover reports to colleagues via Microsoft Office applications for the following day.

• Ensuring the safe and punctual running of trains throughout my duty
• Maintaining high levels of customer safety
• Providing a first class customer service
• Carrying out regular ticket checks to protect the company's revenue.

• Restoration and repair of plant machinery for sales
• Maintaining a safe working environment as required by Health & Safety guidelines.

• Servicing, inspection and repair of heavy goods vehicles
• Planning and prioritising workload
• Adhering to Health & Safety procedures at different sites.

• Installation and repair of domestic and commercial phone lines
• Planning and prioritising own workload
• Providing excellent communication with customers to ensure a quality service.

• Plant
• All duties associated with and required to gain experience within the field of Plant maintenance.