Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
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Paula Katroshi

London

Summary

I am organised and dependable, with over 10 years of experience. With a dynamic background in the hospitality industry and a proven track record of delivering exceptional customer service, I believe I am well-equipped to contribute to your team. I take pride in being reliable, punctual, and adaptable, always ready to step into different roles to ensure our teamʼs success.

I am particularly drawn to this opportunity at your establishment because of its reputation for fostering a vibrant and welcoming environment. Thank you for considering my application.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Early Years Educator

Grandir
London
05.2023 - Current
  • Organised exciting extracurricular activities that promoted cultural understanding and diversity awareness among pupils.
  • Enhanced children's literacy skills by implementing engaging phonics activities.
  • Facilitated holistic child development, creating an inclusive learning environment for all pupils.

Nanny

Koru Kids
09.2022 - 05.2025
  • Caring for young children, providing entertainment and helping with their early years education.

SEN Teaching Assistant

New Formation Education
London
09.2021 - 02.2022
  • Supporting class teacher to deliver engaging lessons and ensure all students maintain consistent progress.
  • Monitoring student progress against targets and implementing recovery plans for those who need them
  • Supporting SEN students with [mobility/personal care/reading/writing]
  • Creating a positive and fun classroom environment which encourages learning and student interaction
  • Applying behaviour management techniques where necessary to ensure students remain focused and free from distractions
  • Providing a safe learning environment, safeguarding students and notifying relevant colleagues of any signs of students who may need external support
  • Supporting class teacher in the delivery of KS1/KS2 lessons

Cafe Manager

The Jewish Museum London
Camden
03.2016 - 07.2020
  • Running all aspects of Cafe operations.
  • Greeting customers and welcoming them into the premises
  • Quality checking all plates before they leave the kitchen, ensuring all dishes are cooked and plated in line with the highest quality standards
  • Managing stock including completing stock checks and ordering additional supplies
  • Managing customer complaints, ensuring all complaints are resolved immediately and to the customers satisfaction
  • Maintaining an exceptional knowledge of [menu options/beverages] available
  • Improved the process of estimating ingredient purchasing needs, reducing the overall cost
  • Highlighted a process improvement which successfully reduced food wastage by 50%
  • Suggested a loyalty scheme for returning customers

Sports Coach

Aquattera Leisure
London
06.2012 - 08.2013
  • Working within the Leisure Centre teaching a large class of students Volleyball, Football and Ice Skating.

Education

Law Degree - Law

University of West London
09.2017 - 06.2020

Skills

  • Results-driven
  • Organisation
  • One-to-one support
  • Lecturing
  • Flexibility
  • Analysis
  • Empathy
  • Planning
  • Parent relations
  • Problem solving

Personal Information

Title: Nanny

Custom

Katherine Lambrou, katherine.lambrou@copenhagen.islington.sch.uk

Timeline

Early Years Educator

Grandir
05.2023 - Current

Nanny

Koru Kids
09.2022 - 05.2025

SEN Teaching Assistant

New Formation Education
09.2021 - 02.2022

Law Degree - Law

University of West London
09.2017 - 06.2020

Cafe Manager

The Jewish Museum London
03.2016 - 07.2020

Sports Coach

Aquattera Leisure
06.2012 - 08.2013

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Paula Katroshi