Paula Katroshi
London
Summary
I am organised and dependable, with over 10 years of experience. With a dynamic background in the hospitality industry and a proven track record of delivering exceptional customer service, I believe I am well-equipped to contribute to your team. I take pride in being reliable, punctual, and adaptable, always ready to step into different roles to ensure our teamʼs success.
I am particularly drawn to this opportunity at your establishment because of its reputation for fostering a vibrant and welcoming environment. Thank you for considering my application.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Early Years Educator
Grandir
London
2023.05 - Current
- Organised exciting extracurricular activities that promoted cultural understanding and diversity awareness among pupils.
- Enhanced children's literacy skills by implementing engaging phonics activities.
- Facilitated holistic child development, creating an inclusive learning environment for all pupils.
Nanny
Koru Kids
2022.09 - 2025.05
- Caring for young children, providing entertainment and helping with their early years education.
SEN Teaching Assistant
New Formation Education
London
2021.09 - 2022.02
- Supporting class teacher to deliver engaging lessons and ensure all students maintain consistent progress.
- Monitoring student progress against targets and implementing recovery plans for those who need them
- Supporting SEN students with [mobility/personal care/reading/writing]
- Creating a positive and fun classroom environment which encourages learning and student interaction
- Applying behaviour management techniques where necessary to ensure students remain focused and free from distractions
- Providing a safe learning environment, safeguarding students and notifying relevant colleagues of any signs of students who may need external support
- Supporting class teacher in the delivery of KS1/KS2 lessons
Cafe Manager
The Jewish Museum London
Camden
2016.03 - 2020.07
- Running all aspects of Cafe operations.
- Greeting customers and welcoming them into the premises
- Quality checking all plates before they leave the kitchen, ensuring all dishes are cooked and plated in line with the highest quality standards
- Managing stock including completing stock checks and ordering additional supplies
- Managing customer complaints, ensuring all complaints are resolved immediately and to the customers satisfaction
- Maintaining an exceptional knowledge of [menu options/beverages] available
- Improved the process of estimating ingredient purchasing needs, reducing the overall cost
- Highlighted a process improvement which successfully reduced food wastage by 50%
- Suggested a loyalty scheme for returning customers
Sports Coach
Aquattera Leisure
London
2012.06 - 2013.08
- Working within the Leisure Centre teaching a large class of students Volleyball, Football and Ice Skating.
Education
Law Degree - Law
University of West London
2017.09 - 2020.06
Skills
- Results-driven
- Organisation
- One-to-one support
- Lecturing
- Flexibility
- Analysis
- Empathy
- Planning
- Parent relations
- Problem solving
Personal Information
Title: Nanny
Custom
Katherine Lambrou, katherine.lambrou@copenhagen.islington.sch.uk
Timeline
Early Years Educator
Grandir
2023.05 - Current
Nanny
Koru Kids
2022.09 - 2025.05
SEN Teaching Assistant
New Formation Education
2021.09 - 2022.02
Law Degree - Law
University of West London
2017.09 - 2020.06
Cafe Manager
The Jewish Museum London
2016.03 - 2020.07
Sports Coach
Aquattera Leisure
2012.06 - 2013.08