Summary
Overview
Work History
Education
Skills
Timeline
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Paulami Dey Mitra

Paulami Dey Mitra

4 Woodside Terrace, Inverness

Summary

Experienced professional with a strong background in customer services, having worked with esteemed organizations.Assisted customers with product selection to improve customer service and increase store revenues.

Overview

7
7
years of professional experience

Work History

Customer Service

SUBWAY
10.2021 - 11.2024
  • Providing exceptional customer service.
  • Assisting customers with their orders, preparing food as per customer specifications.
  • Operating the till and handle paperwork.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Operating cash registers, resolving customers' complaints and questions.
  • Awarded the best employee in the store in 2023.
  • Implemented a customer feedback system that proactively resolves customer issues before they become complaints.

Customer Service

Future Group Ltd
08.2017 - 06.2021
  • Supervise staff and allocate role, answer questions completely to maximise service opportunity and increase sales and manage inventory.
  • Supervise staff and allocate role.
  • Stock management.

Education

Bachelor of Commerce - Accountancy

Goenka College of Commerce
06.2003

Skills

  • Teamwork
  • Ability to Multitask
  • Effective Time Management
  • Computer Skills
  • Time Management
  • Fast Learner
  • Communication
  • Customer Service

Timeline

Customer Service

SUBWAY
10.2021 - 11.2024

Customer Service

Future Group Ltd
08.2017 - 06.2021

Bachelor of Commerce - Accountancy

Goenka College of Commerce

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Paulami Dey Mitra