Accountable for leading the business, as part of the Executive team, ensuring strategies, transformation and business plans are delivered.
Developing and delivering the people strategy for Royal Mail. ensure that Royal Mail fulfils its purpose and Royal Charter which is to deliver an exceptional service to customers.
Evolve the people team to build a first class modern function that adds significant value across the organisation.
Promote and celebrate an inclusive culture to drive an incredibly diverse workforce at all levels where people are able to contribute to the success of the organisation
Build strong relationships and a renewed stakeholder approach with our Unions. Set and lead the Industrial
relations strategy for the Company.
Chief People Officer Heathrow
Heathrow Airport
Hounslow, London
01.2013 - 08.2024
As a member of the Executive team, an active participant in the development and execution of broad business strategies and transformation.
Development and execution of the People Strategy and development of Heathrow as a great place to work, as demonstrated as top 30 best company and 20% Improvement in engagement index.
Responsible for developing and implementing a transformational approach to talent and skills development linked to strategic workforce planning.
Accountable for leading the business through critical change, transformation and modernisation.
Track record of improving culture, through purpose and values and leadership development and approach to diversity and inclusion and safety culture.
Education
Bachelor of Arts - Communication studies
Nottingham Trent University
Nottingham
09/1984 - 06/1987
A-Levels and GCSE's - A levels English, History Art - 8 GCSE's
Lady Verney High School
High Wycombe, Buckinghamshire
Skills
Track record of successfully driving a people and cultural transformation across a large, highly distributed, diverse workforce
strategic leader, able to clearly vision and articulate the future and be able to galvanise people around executing plans
strong spike in talent leadership, working on cross organisational agendas to upgrade capabilities now and for the future
Highly skilled and adept at working with Unions to deliver change at pace
Brings exposure to industries and ways of working impacted by atomisation and digitalisation
Visible and inspiring leader able to build strong relationships with stakeholders at all levels
Positive mindset, can do attitude, hugely resilient and collaborative in approach
Good understanding of regulated industries and associated governance frameworks
Timeline
Chief People Officer
Royal Mail Group
09.2024 - Current
Chief People Officer Heathrow
Heathrow Airport
01.2013 - 08.2024
Bachelor of Arts - Communication studies
Nottingham Trent University
09/1984 - 06/1987
A-Levels and GCSE's - A levels English, History Art - 8 GCSE's