PAULA SOKOLOWSKA
Taunton,Somerset
Summary
I am a dedicated university student pursuing a degree in Computing and Digital Technologies, with a strong foundation in technical problem-solving and system development. I possess a flexible schedule, with full availability except on Tuesdays and Thursdays, allowing me to effectively balance academic and professional commitments. I am eager to contribute to a dynamic organisation where I can apply my technical knowledge, analytical skills, and commitment to excellence while continuing to develop my experience within the IT industry. I was born and raised in England so my English skills are very strong and professional. I have friends and family often ask me to organise a variety of resources such as spreadsheets, databases, and code.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Manager
Nexora Digital Studio - Business Owner
Taunton, Somerset
03.2026 - Current
- Managed daily content creation, posting, and community engagement to foster a positive online presence.
- Engaged with followers, responding to queries in a timely manner to enhance customer service.
- Communicated with followers, responding to comments and queries timely in brand style and tone.
- Researched current social media trends and audience preferences for maximum post performance.
- Analysed social media metrics to identify trends, adjust strategies, and improve overall performance.
Service Colleague
Asda
Taunton, Somerset
06.2025 - 03.2026
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Trained and mentored employees to maximise team performance.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Waitress
Little Italy
Taunton
03.2024 - 03.2025
- Provided high-quality customer service, demonstrating communication and interpersonal skills.
- Worked efficiently under pressure, managing multiple priorities in a fast-paced team environment.
- Maintained accuracy and attention to detail when handling orders, payments, and customer requests.
- Assisted in training new staff members, supporting team development and consistent service standards.
- Ensured accurate product rotation and date coding to maintain food safety and stock freshness.
- Supported customers at self-checkouts, providing assistance and resolving technical or payment issues promptly.
- Replenished chilled stock efficiently, maintaining correct storage temperatures and merchandising standards.
- Completed price markdowns in line with company policy, ensuring accurate labelling and compliance with reductions.
Mobile App Developer
NHS Foundation
Taunton
09.2024 - 01.2025
- Collaborated with NHS staff in Taunton to design and develop a mobile application supporting employee Breakaway Training.
- Applied programming and UX design skills to create an interactive and user friendly training solution tailored to healthcare staff needs.
- Gained real-world experience in IT project development, including gathering user requirements, testing functionality, and implementing feedback from NHS professionals.
Education
Bachelor of Science (with Honours) - Computing and Digital Technologies
UNIVERSITY CENTRE SOMERSET
01-2028
Digital IT & Computing Extended Diploma - Level 3
RICHARD HUISH COLLEGE
01-2025
Skills
- Information Technology Systems
- Creating Systems to Manage Information
- Using Social Media in Business
- Programming
- Data Modelling
- Website Development
- Mobile Apps Development
- Computer Games Development
- IT Project Management
- Cyber Security and Incident Management
- IT Service Delivery
- Digital 2D and 3D Graphics
- Digital Animation and Effects
- Teamwork
- Time Management
- Problem Solving
- Adaptability
- Communication
- Customer Service Skills
- Attention to Detail
Certification
- Cisco Networking Academy, in progress
- Certificate of Using AI In Business Development, completed
Languages
English
Proficient
C2
Polish
Proficient
C2
Timeline
Social Media Manager
Nexora Digital Studio - Business Owner
03.2026 - Current
Service Colleague
Asda
06.2025 - 03.2026
Mobile App Developer
NHS Foundation
09.2024 - 01.2025
Waitress
Little Italy
03.2024 - 03.2025
Bachelor of Science (with Honours) - Computing and Digital Technologies
UNIVERSITY CENTRE SOMERSET
Digital IT & Computing Extended Diploma - Level 3
RICHARD HUISH COLLEGE