Paula Smith

• Assisted in patient care, improved comfort and well-being.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
• Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
• Monitored vital signs of patients with meticulous attention to detail for accurate readings.
• Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Monitored client health conditions and reported immediate issues to manager.

Delivered essential healthcare services to patients' homes in a timely manner.

• Assisted with personal care, addressing individual needs and preferences effectively.
• Provided clinical support, including wound care and phlebotomy, ensuring patient comfort.
• Facilitated effective communication between patients and healthcare professionals.

• Worked flexibly to adapt to changing needs of diverse clientele.
• Demonstrated respect towards cultural diversity amongst clientele through sensitive approach.
• Ensured comfort for patients, demonstrating empathy and understanding.
• Liaised closely with multi-disciplinary teams to improve patient outcomes.
• Upheld high levels of confidentiality in line with data protection regulations.

Ensured high-quality customer service by assisting shoppers with needs and queries.
Executed stock auditing processes to uphold precise inventory management.
Replenished shelves when necessary, maintaining optimal product display.