PAULA PARDO
London
Summary
Dynamic professional with a strong foundation in communication skills, team leadership, and customer service excellence. Demonstrates a commitment to health promotion advocacy, driving initiatives that enhance community well-being. Aspires to leverage these competencies in roles that foster growth and positive impact within organisations.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Coach
F45 training
London
02.2026 - Current
- Lead strength and cardio group sessions for up to 25 participants.
- Prioritised safety during all training sessions by enforcing strict adherence to guidelines and procedures.
- Implemented effective coaching strategies to improve client’s fitness levels.
Gym front desk
Victus Soul
London
08.2023 - 07.2026
- Checked clients in, set up studio spaces, and booked classes by email.
- Organised class schedules by email to coordinate studio sessions smoothly.
- Supported staff with clerical tasks to keep office administration accurate.
- Managed front-office filing and routine clerical work to keep records tidy.
- Provided friendly, efficient customer service and resolved challenging situations calmly.
- Dealt with difficult enquiries with ease while maintaining a welcoming service standard.
Assistant coach
Gymlab
London
05.2024 - 11.2025
- Thoroughly prepared training drills that focused on enhancing specific skills.
- Delivered recreational gymnastics classes to children aged 3-12.
- Fostered a positive environment within the team through strong interpersonal skills and motivational techniques.
Supervisor
Notes coffee
London
03.2022 - 01.2023
- Maintained highest standards of conduct and personalised customer service.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Delegated tasks appropriately, achieved balanced workload among team members.
Team Member
Pilpel
London
08.2019 - 04.2022
- Anticipated and addressed guests' service needs.
- Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
- Maintained safe hygiene and food handling standards for full compliance.
- Participated in newest business branch opening.
Education
Bachelor of Science - Sport and Exercise Science
University of East London
LondonSkills
- Communication skills
- Team leadership
- Customer service excellence
- Health promotion advocacy
Languages
Spanish
Native language
English
Fluent
French
Elementary
Spanish
Native
Languages
2,A2,5,C1
Affiliations
- Strength training
- Choir and singing
Certification
Level 3 personal training
First Aid at work
Timeline
Coach
F45 training
02.2026 - Current
Assistant coach
Gymlab
05.2024 - 11.2025
Gym front desk
Victus Soul
08.2023 - 07.2026
Supervisor
Notes coffee
03.2022 - 01.2023
Team Member
Pilpel
08.2019 - 04.2022
Bachelor of Science - Sport and Exercise Science
University of East London