Paula Monteiro

• Coordinated training programmes, enhancing staff skills.
• Reduced turnover with effective recruitment strategies.
• Developed effective reward system encouraging high performance from staff members.
• Supported the development and implementation of internal policies and process flows to standardise recruitment and selection procedures.
• Supported the development and implementation of internal policies and process flows to standardise recruitment and selection procedures.
• Managed performance appraisal processes.
• Founded and chaired the Diversity Committee in alignment with the relevant Trade Union.
• Drafted and published job advertisements, selecting the most effective sourcing channels.
• Managed both internal and external recruitment processes.
• Conducted candidate screening and talent acquisition for administrative and managerial roles.
• Coordinated the hiring of apprentices and interns.
• Organised and managed training logistics and L&D initiative.
• Strengthened organisational culture and corporate values through people-focused initiatives.

Assembled and distributed hygiene and food kits to individuals experiencing homelessness in São Paulo.

• Enhanced employee engagement with regular feedback and communication sessions.
• Ensured fair treatment of all employees by enforcing non-discrimination policies.
• Conducted exit interviews, reduced staff turnover rate.
• Conducted CV screening and candidate shortlisting.
• Manage of benefits reports using Excel.
• Supported onboarding and offboarding administration.
• Coordinated annual leave planning and documentation.
• Assisted with payroll processing.
• Administered trade union contributions.
• Supported introduction processes for new employees.
• Conducted exit interviews and produced associated reports.

• Developed practical skills for enhanced productivity through hands-on training.
• Took initiative in learning new techniques, leading to improved performance.
• Undertook additional responsibilities willingly, displaying commitment towards job role.
• Managed registration of workers attending the Trade Union for training courses and educational programmes.
• Prepared and organised training materials.
• Maintained and updated attendance records within the internal system.
• Organised and maintained physical and digital filing systems.