Summary
Overview
Work history
Education
Skills
Timeline
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Paula Khuram

Newthorpe,Nottinghamshire

Summary

Detail-oriented professional with expertise in office administration and data management, adept at utilising Google Suite and Microsoft Excel for efficient document control and record maintenance. Proven track record in customer service and communication, enhancing team collaboration through effective problem-solving strategies. Skilled in ERP systems for purchase order creation and tracking, with a focus on process improvement and critical thinking to drive operational excellence. Committed to leveraging time management skills to achieve organisational goals while continuously seeking opportunities for professional growth.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Transportation Administrator

Algeco
Ilkeston , Derbyshire
06.2025 - Current
  • Updated database systems for improved record keeping.
  • Created and managed purchase orders using an ERP system, ensuring accuracy and alignment with job cost requirements.
  • Used an ERP system to process purchase orders and manage external job costs efficiently.
  • Streamlined communication with external stakeholders by implementing a shared live spreadsheet, reducing email traffic significantly for the Midlands region.
  • Created and maintained a maintenance tracker, automating data updates and improving overall accuracy.
  • Liaised regularly with external suppliers and clients, ensuring smooth coordination and timely updates.
  • Designed and exported analytical reports from internal systems to Excel to support operational decisions.
  • Monitored trailer movements and supported logistics planning using internal tracking tools.


Logistics Administrator / Coordinator

Hovis Ltd
Nottingham
08.2024 - 05.2025
  • Booking drivers in and out, maintaining accurate scheduling and records.
  • Maintained accurate records, ensuring transparency in processes.
  • Coordinated with suppliers for timely delivery of goods.
  • Arranged necessary customs paperwork for international deliveries.
  • Established good relationships with external transport providers.
  • Tracked shipments using advanced logistics software tools.
  • Managed transportation schedules to ensure prompt deliveries.
  • Supported team by demonstrating respect and willingness to help.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Operations Associate

Gopuff
Derby
10.2023 - 08.2024
  • Processed and verified shipments, managing inventory and ensuring accurate record-keeping.
  • Assisted in coordinating deliveries and maintaining compliance with stock control procedures.
  • Provided customer support through phone and email communication.
  • Monitored inventory levels regularly, avoiding stock-out situations.
  • Improved customer satisfaction with prompt and accurate order processing.
  • Picked and packed items quickly and accurately for timely fulfilment.
  • Managed inventories by updating physical and electronic records with current quantities.

Administrator

Khuram Logistics Ltd
West Hallam, England
11.2020 - 05.2023
  • Managed administrative tasks, including data entry, document scanning, and filing.
  • Worked closely with the finance team to maintain expense reports and ensure financial accuracy
  • Assisted in organising logistics and supporting business operations efficiently
  • Handled sensitive information discreetly, maintaining confidentiality as required by protocol.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Administrative Volunteer

Herbal Service
Stoke-on-Trent
01.2023 - 04.2024
  • Scheduled and coordinated meetings with clients, ensuring smooth event logistics
  • Responded to customer inquiries via phone and email, maintaining professional communication
  • Managed stock records, ensuring inventory was tracked and updated efficiently

Education

BSc (Hons) - Cyber Security

University of Derby
09.2021 - 05.2024

Skills

  • Office Administration & Data Management
  • Customer Service & Communication
  • Google Suite (Docs, Sheets, Calendar)
  • Team Collaboration & Problem-Solving
  • Data Entry & Database Maintenance
  • ERP & Spreadsheet Systems (PO creation, tracking, updates)
  • Microsoft Excel (sorting, filtering, formulas)
  • Document Control & Record Maintenance
  • Process Improvement & Problem-Solving
  • Time Management & Critical Thinking

Timeline

Transportation Administrator

Algeco
06.2025 - Current

Logistics Administrator / Coordinator

Hovis Ltd
08.2024 - 05.2025

Operations Associate

Gopuff
10.2023 - 08.2024

Administrative Volunteer

Herbal Service
01.2023 - 04.2024

BSc (Hons) - Cyber Security

University of Derby
09.2021 - 05.2024

Administrator

Khuram Logistics Ltd
11.2020 - 05.2023

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Paula Khuram