Summary
Overview
Work history
Timeline
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Paula-Jane Brearey

Cleckheaton,West Yorkshire

Summary

Meticulous Data Input and versed in monitoring, evaluating and maintaining computer systems and networks. Assists customers with valuable daily technical support, Pragmatic problem-solver with excellent troubleshooting and resolution skills. Focused Sales and Service brings excellent communication and problem-solving skills illustrated over a 30-year industry career. Supports technical operations with mastery of diverse data communication systems and peripheral equipment. Meticulous [Job Title] versed in monitoring, evaluating and maintaining computer systems and networks. Assists users with technical support, software and hardware installation and network access. Pragmatic problem-solver with excellent troubleshooting and resolution skills.

Overview

37
37
years of professional experience

Work history

Data Input Administrator

Excel Manufacturing Ltd
Huddersfield, West Yorkshire
06.2019 - 08.2023
  • Printing and distribution of emailed orders, quotes and queries.
  • Responding and acknowledging all emailed enquiries.
  • Input daily orders and quotes onto in house database.
  • Phone or email customers to resolve any missing information, or queries relating to orders or quotes.
  • Answering incoming calls to the input department and also overflow calls to the sales and service department.
  • Put daily orders into numerical order, to be scanned onto shared folders and filed.

  • Resigned due to personal reasons.


Sales and Service Administrator

Status International Ltd
Cleckheaton, West Yorkshire
11.2018 - 04.2019
  • Inputting daily faxed, emailed, tablet and verbal orders and quotes onto in house specific database.
  • Amending and converting orders and quotes onto a live dispatch manager system for the warehouse to pick and dispatch daily.
  • Working through daily emails relating to orders, dispatch dates and general enquiries.
  • Answering the phone and being the first point of contact for any customer enquiries.
  • Pricing debit notes for the accounts department.
  • Invoicing of products dispatched on a daily basis.

  • Finished due to trial period ending.

Sales and Service Administrator

Amo Blinds Limited
Heckmondwike, West Yorkshire
01.2009 - 09.2018
  • Answering incoming calls on the Sales and Service line and being the first and point of contact for all customers.
  • Holder of 5 Key Accounts, including setting up spreadsheets in order to track all individual orders including ordered dates, tracking in the factory, dispatch dates, delivery dates, signatures and liaising with carriers regarding any missing or late deliveries, all information updated and emailed twice daily.
  • Printing and distribution of all emailed and faxed orders, quotes and enquiries.
  • Responding and acknowledging all emailed and faxed enquires.
  • Input of daily orders and quotations onto the in-house database.
  • Emailing confirmation of daily orders and quotations for customers.
  • Liaising with customers regarding any missing information on orders and quotations.
  • Taking verbal orders over the phone and reading back the order confirmation.
  • Putting into a numerical orders order for filing.

Receptionist

County Doors Ltd
Wakefield, West Yorkshire
01.2004 - 12.2008
  • Reception Duties.
  • Greeting customers face to face.
  • Printing of delivery notes for all Doors being dispatched to relevant fitting teams up and down the country. Costing of Doors for work already dispatched.
  • Invoicing on a daily basis using our in-house own database.
  • Arranging surveys and installations of Doors for various Council contracts, including writing to all the tenants, and collating all replies.
  • Prepare the fitting schedules for 4 fitting teams for the up and coming months, including writing to the tenants and liaising with the fitters.
  • Signing off all work schedules installed by our fitters for invoicing and payment.

  • Company closed and went into administration.

Clerical Assistant

Arch-Ways Ltd
Bradford, West Yorkshire
01.1994 - 09.2003
  • Reception duties.
  • Logging of faxed orders and quotations.
  • Acknowledging and replying to all orders, quotations and enquiries.
  • Typing up all quotations and reply to customers.
  • Working out the bill of materials for individual orders, arranging collection of materials for customers on a daily basis with the carriers.
  • Drawing out orders and collating information in order for the order to be processed to the factory for manufacture.
  • Liaising with customers regarding any missing information for orders or general enquiries.
  • Booking in and logging all materials and templates from the carriers for individual orders.
  • Ensure tracking of all orders to deadlines, monitoring production progress, packaging and distribution.
  • Producing delivery notes and scheduling deliveries with internal and external delivery drivers.
  • Opening and distribution of daily incoming and out going mail.
  • Petty Cash.
  • Invoicing on Sage Line 50.
  • Key holder to the business in the absence of the Directors.

  • The company closed business due to unsuccessful relocation.

Private Nanny

Mr & Mrs Booth
Birstall, West Yorkshire
01.1991 - 12.1993
  • Responsible for the welfare of 4 children between the age of 6 months - 6 years. Between the hours of 7.30 am and 11.00 pm as the parents were starting up a new company.
  • Jack 6 months, Connie 2 years, Elizabeth 4 years and James 6 years.
  • Collection of younger children at lunchtime and elder children at teatime.
  • All aspects of housework from breakfast, washing, ironing, lunchtime, teatime, entertainment, bathtime, bedtime. Shopping, School uniforms, and changing beds.

  • Parents required more time with their children - I went to work for the parents company at Arch-Ways Ltd.

Pattern Cutter

Ramar Dressers
Catterick Village, North Yorkshire
11.1986 - 12.1990
  • Off loading 30+ bags of pre-cut garments, twice a day, taking to the cutting room and put away for manufacture at a later date.
  • Counting out piece work and wrapping and shelving ready to send down and sustain 12 manufacturing lines.
  • Cutting out of any new piece work due to damage, defect or shading.
  • Pressing and packaging of garments ready for dispatch to companies such as Laura Ashley, Marks & Spencer's and British Airways.
  • Reception duties as and when required by the absence of the directors.

  • Moved to join family in West Yorkshire - Company closed 4 months later.

Timeline

Data Input Administrator

Excel Manufacturing Ltd
06.2019 - 08.2023

Sales and Service Administrator

Status International Ltd
11.2018 - 04.2019

Sales and Service Administrator

Amo Blinds Limited
01.2009 - 09.2018

Receptionist

County Doors Ltd
01.2004 - 12.2008

Clerical Assistant

Arch-Ways Ltd
01.1994 - 09.2003

Private Nanny

Mr & Mrs Booth
01.1991 - 12.1993

Pattern Cutter

Ramar Dressers
11.1986 - 12.1990

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Paula-Jane Brearey