Paula Brown

As School Office Manager at Woodfield Primary School my main duties were as follows:- Processing orders, managing invoices, and reconciling accounts against school budgets. Overseeing the Parentpay platform for school lunches, after school clubs and trips and events. Giving financial breakdowns to the SLT for all trips and activities ensuring that budgets were not being overspent. Preparing the schools census for Autumn, Spring and Summer terms. Managed administrative duties for new students and in-year transfers from Wolverhampton City Council, facilitated school tours for prospective parents to showcase offerings, and updated the MIS for new admissions. Served as the main contact for parents, pupils, and external agencies, ensuring a professional and welcoming environment. Completed the production of adverts, job descriptions, selected interviewees and attended the relevant interview as a safer recruitment trained individual. Conducted all relevant checks, references, and Disclosure and Barring Services searches for the new employee, while managing the Single Central Register and adhering to GDPR requirements. Issuing offer letters and Contracts and providing information to Payroll. Leading and training front-desk clerical staff to ensure a smooth, efficient daily operations at all times.

I also led the office team with the new migration of our MIS system (Bromcom) - previously SIMS I also processed and managed the staff absences under our Management of Attendance policy and produced weekly figures for the SLT and Governors. Attending all return to work interviews and absence monitoring meetings. Managed preparation of probation documentation for new staff, ensuring accurate records and adherence to procedures. for non educational staff. I also prepared the weekly newsletter using My Sway and distributed this to parents, Governors, Staff and placing the link on the school's website. Collaborated with catering and site staff to coordinate day-to-day events and larger school functions.

• PA duties along with Project Managing build of new school
• Internal move
• Supported the Executive in all aspects of business administration ensuring smooth running of the office.
• Prioritised tasks effectively, ensuring timely completion of projects.
• Scheduled meetings to ensure smooth business operations.
• Maintained confidentiality whilst handling sensitive information.
• Handled financial records with diligence, ensuring accuracy in reporting.
• Managed executive diaries for optimised scheduling and time management.
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Drafted documents and reports for management review.
• Created expense reports with matching receipts.
• Documented conferences, meetings and appointments with verbatim reports.

• Supported headteacher and senior management with day-to-day administrative tasks at Kingswinford Academy.
• Managed HR staffing from sickness and absences through disciplinary meetings.
• Led recruitment advertising, completed pre-recruitment checks, and prepared staffing documentation.
• Reconciled payroll variances and supported staff appraisals with structured reviews.
• Led induction for new staff and maintained consistent onboarding records.
• Managed SIMS database for staffing records and completed termly school census.
• Managed school website and parent communications with accurate staffing lists.
• Maintained accurate Single Central Register data for safeguarding compliance.
• Internal move as Executive PA to Director of Studies

• Assisted the Headteacher with all correspondence, communications and emails with parents and Governors.
• During my time at Bedstone College, I was involved in six ISI Inspections and assisted the inspector's requirements before and during their week stay with us.
• I was solely responsible for the construction of the College's new Single Central Register on our new MIS system.
• I also dealt with the HR recruitment from advertising positions, up to interview stage, then with onboarding with the new staff members.
• I processed all relevant safer recruitment checks for
• The College met their safeguarding and welfare requirements for recruitment of all staff and Governors in all six inspections.
• Organised all parental consultation evenings.
• Handled incoming calls professionally, ensuring excellent customer service delivery.
• Assisted in event planning, leading to successful Speech Day events.
• Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.

Planned travel itineraries to support punctual attendance at off-site meetings and events.

• Processed expense claims for prompt reimbursement of out-of-pocket costs.
• Proofread and edited correspondences and reports to maintain work accuracy.
• Handled confidential documents to strengthen protection of sensitive information.
• Updated the families diaries with daily appointments, reminders, and key notes.
• Coordinated family insurance arrangements for vehicles, home, and vacation needs.

• Coordinated solicitor and client meetings to support clear case discussions.
• Drafted legal documents and checked them for accuracy and completeness.
• Held initial client interviews to collect case details and key facts.
• Protected confidentiality and privileged communications for all sensitive matters.
• Organised and managed case files for easy access and complete documentation.
• Coordinated communication between client legal teams and external stakeholders.
• Maintained client files with discretion and the highest confidentiality standards.
• Actioned client instructions to keep matters progressing effectively.

• Coordinated complex partner diaries across emails and client meeting schedules effectively.
• Produced accurate property transaction documents by converting audio to typed records.
• Owned billing ledger reconciliations and managed partner invoicing to match records.

• Audio typing and producing accurate property transaction documents.
• Assisting with billing, ledger balances, and partner invoicing.
• Liaising with clients, mortgage lenders, and other solicitors.
• Opening, managing, and closing property files on case management systems.