Paula Bradly

• Ordered supplies and monitored out of stock items, whilst ensuring costings were not above drug tariff and that adequate stock levels were maintained
• Maintained a good working relationship with surgery staff to enable easy resolution of prescription queries and keep them informed of any potential issues with medications or patients
• Adapted Proscript to allow an easier ordering method and keeping a list of out of stock items on the system that could regularly be checked and the patient and surgery advised accordingly.
• Assisting staff with any queries relating to prescriptions, dealing with difficult patients and assisting with their training
• Regularly checking Proscript to ensure all prescriptions were claimed
• Dealing with medicine recalls and drug alerts
• Ensured stationery was ordered promptly to ensure adequate stock levels are maintained of ETP tokens, FP57 and other items for day to day functions
• Assisted the manager in the recruitment process
• Assisted counter staff with ordering paying particular attention to the cost in relation to selling price

Managed an office for a domestic appliance repair company, overseeing eight call takers.

Processed call sheets from engineers

Dealt with any customer complaints

Organised staff holidays to ensure we always had adequate cover