Experienced Vice President of Sales and Customer Operations with an extensive global track record of over 25 years, performing in varied customer facing roles within the telecommunications industry. Specialised in licensed point to multi-point microwave 5G fixed wireless access networks and highly skilled in service design and delivery, network planning and managing both pre and post-sales support. An experienced senior sales professional capable of leading global, multi-national sales teams, winning complex tenders, establishing regional offices then managing remote business operations alongside selecting and managing high performing strategic partners. A track record of demonstrable sales growth delivering results in the most challenging global arenas. Strongly focused on generating value and customer satisfaction. Keen to build high performing teams within a framework of professionalism, trust and mutual respect of the individual's contribution.
Outline & Responsibilities:
I joined as a founding member of the CBNG senior leadership team, tasked with rebuilding and growing global sales whilst working to improve overall business operations performance and optimize our commercial model. Selling licensed microwave network equipment and associated managed services. Leading a global team of sales and technical sales professionals, communicating forecast vs actual performance to the board and developing new product value proposition, use case and sales strategies. Manage external marketing and PR consultants to generate targeted technical press releases, online and social media content. Developing multiple sales channel partnerships including direct, agents, distributors and affiliates. Able to build relationships with customers at all levels from C-suite to engineers. Complied market intelligence and produced comprehensive responses to complex RFx and tenders. Provided support to A&M activities culminating in a successful trade sale.
Key Achievements:
I provide support to the GNS leadership team on industry best practice, business development, African field operations and technical team recruitment
GNS deploys high quality ground station systems for satellite communications networks worldwide with teams comprised of seasoned experts in installation, field systems engineering and operations.
Outline & Responsibilities
I was promoted into this role to expand CBNL’s services business from a successful one country model to a regional and ultimately global model. I had responsibilities that ranged from service design (based on customer scope requirements) to the sale and then implementation of services which included: 1/2/3 line technical support, software maintenance, design consulting, planning, spare parts management, logistics, warehousing, site-survey, training, installation materials supply, installation and commissioning and NOC operation. In parallel I managed the Nigeria office as a business unit serving 4 tier-1 accounts and eventually entrusted to become the managing director of the Nigerian company. I recruited and developed a team of local engineers, project managers, finance and HR personnel and worked to ensure functional ties with HQ in Cambridge.
Key Achievements
International sales leader
SLT member
Business development
Team builder
Service creation & delivery
Licensed point-to-multipoint
5G Fixed Wireless Access
Network planning & design
Quote-to-cash, P&L
Contracts
I currently have a 3 month notice period.
MIET IEng since 2000.
References available on request.
Interests & Activities :
I enjoy all outdoor pursuits, mostly walking, sea kayaking and mountain biking which I try to do on a regular basis.
I run and volunteer at my local weekly 5km parkrun. I also run/race in the 10km, half marathon and marathon. I am a member of the Richmond & Zetland Harriers athletics club where I also train. Find me on Strava!
I enjoy travelling both for business and pleasure. I have always had to replace my passports well before expiry due to running out of pages and I always take my running gear.