Paul Widdis
MORDEN,Surrey
Summary
Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines.
Overview
20
20
years of professional experience
Work History
Technical Support Engineer
British Gas
London
11.2008 - 04.2023
- Performed on-site beta testing for new systems to identify and resolve potential problems.
- Monitored and documented performance and up-time for company products.
- Gave first-line support to customers within agreed Service Line Agreement (SLA).
Delivery Driver
Tesco
London
07.2008 - 08.2010
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
Travel Consultant
Dial a Flight
London
01.2003 - 05.2008
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
- Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
- Informed clients about cancellation policy and associated penalties.
Education
Certificate of Higher Education - Social Sciences
Merton College
Surrey09.1990
GCSEs - Maths , English , R.S. Social Studious
Oak Farm Comprehensive
Hampshire09.1978
Skills
- Troubleshooting proficiency
Timeline
Technical Support Engineer
British Gas
11.2008 - 04.2023
Delivery Driver
Tesco
07.2008 - 08.2010
Travel Consultant
Dial a Flight
01.2003 - 05.2008
Certificate of Higher Education - Social Sciences
Merton College
GCSEs - Maths , English , R.S. Social Studious
Oak Farm Comprehensive
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