Paul Webb
Bromley,City of London
Summary
Experienced Night Shift Supervisor with a strong foundation in warehouse operations and customer service. Enhanced workplace safety protocols through effective leadership and commitment to health and safety compliance. Focused on optimising operational efficiency while ensuring a clean and functional working environment for teams.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Night shift supervisor
Yodel
Dartford, Kent
2017.10 - 2025.09
- Achieved optimal shift operations with efficient scheduling and resource allocation.
- Ensured safe working environment by strictly enforcing health and safety protocols.
- Trained junior employees to improve skills and performance.
- Facilitated meetings to streamline processes and enhance efficiency.
- Resolved conflicts between staff to maintain a harmonious workplace.
Customer service manager
Betfred
London, Kent
2012.12 - 2017.01
- Resolved customer complaints promptly, strengthening customer loyalty.
- Enhanced company reputation through consistent delivery of high-quality customer care.
- Managed challenging situations to ensure customer satisfaction.
- Identified and implemented operational improvements to streamline processes.
- Oversaw daily operations, ensuring optimal performance.
Education
GCSEs -
Sedgehill School
London 1993.09 - 1998.06
Skills
- Warehouse operations knowledge
- Customer focus
- Leadership
- Health and Safety Compliance
- Incident reporting
- Supervisory experience
- Fire safety expertise
- Health and Safety regulations
- Fire safety training
Affiliations
- football
- Reading
- Walking
References
References available upon request.
Timeline
Night shift supervisor
Yodel
2017.10 - 2025.09
Customer service manager
Betfred
2012.12 - 2017.01
GCSEs -
Sedgehill School
1993.09 - 1998.06