A dedicated professional with extensive expertise in customer service and management, demonstrating strong dependability and punctuality. Proficient in warehouse operations and IT, with a valid driving licence ensuring flexibility in logistics roles. Skilled in sales optimisation strategies and food hygiene compliance, contributing to enhanced operational efficiency. Committed to self-motivation and teamwork.
~Managed oversight of Bar & Restaurant operations to ensure optimal service quality.
~Conducted quality control checks on all products sold to maintain standards.
~Executed stock control and ordering processes to ensure inventory availability.
~Acted as key holder, responsible for secure access and property management.
~Handled cash transactions with accuracy and accountability.
~Liaised with customers to address inquiries and enhance satisfaction.
~Ensured compliance with licensing regulations to uphold legal standards.
-Oversaw social media accounts to promote engagement and brand visibility.
~Oversaw warehouse management, ensuring efficient stock control and equipment maintenance.
~Coordinated transportation of goods to event sites using fleet vehicles which I regularly drove.
~Planned logistics before, during, and after events to enhance operational flow.
~Monitored compliance with health and safety regulations on site.
~Served as customer complaints officer during events to resolve issues promptly.
~Managed supplier contracts to ensure quality and reliability of services.
Dependability and punctuality
Self-motivation and teamwork
Customer service expertise
Valid driving license
Warehouse operations proficiency
IT proficiency
Sales optimization strategies
Food hygiene compliance
Management experience