Paul Warren
Bridgend,County Borough of Bridgend
Summary
I offer strong leadership with excellent communication and organisational skills.
I am knowledgeable about strategic planning and team management from previous roles, and I am known for problem-solving and fostering collaboration. Ready to use and develop strategic planning, team leadership, and decision-making skills in the Chief Officer’s role.
I am a driven and proven leader equipped with decisive leadership and superior negotiation skills. I manage team and organisation performance with exceptional command of strategic planning and resource allocation.
I am a pragmatic problem-solver and communicator with a strong reputation for successful operational oversight.
I am organised and dependable with over 30 years experience of the voluntary and community sector.
Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.
A committed manager with exceptional leadership, organisational skills and communication abilities to lead projects, company operations and business growth.
Excellent reputation for resolving problems and improving customer satisfaction.
Overview
31
31
years of professional experience
Work history
Operations manager
Glamorgan Voluntary Services (GVS)
Llantwit Major, Vale of Glamorgan
07.2015 - Current
- Oversaw daily operations ensuring compliance with organisational policies and procedures.
- Managed resource allocation to optimise efficiency and meet organisational objectives.
- Developed and maintained relationships with external stakeholders to support operational initiatives.
- Analysed operational processes identifying areas for improvement and implementing solutions.
- Mentored team members fostering a culture of continuous learning and professional growth.
- Led teams to achieve business objectives on time and within budget constraints.
- Created a collaborative work environment for positive team dynamics.
- Optimised workflow procedures with strategic planning and team coordination.
- Directed safety protocols implementation, created safer workplace conditions.
- Identified bottlenecks, implemented solutions, increased productivity.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Reduced overhead costs through efficient resource allocation and budget management.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Represented organisations at seminars, conferences and business events.
- Oversaw lease agreements ensuring compliance with legal requirements and addressing tenant enquiries and concerns.
- Increased tenant satisfaction by addressing and resolving complaints promptly.
- Implemented cost-effective maintenance plans leading to preservation of property value over time.
- Coordinated repair work, minimising disruption to tenants.
- Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
Director of research, policy and planning
Diverse Cymru
Cardiff, Cardiff County
04.2011 - 07.2015
- Led development of comprehensive research initiatives to inform policy decisions.
- Collaborated with cross-functional teams to align strategic planning with organisational objectives.
- Facilitated stakeholder engagement sessions to gather insights and shape research priorities.
- Led a multidisciplinary team for effective policy creation and implementation.
- Coordinated and allocated resources for different research projects based on budgets, timelines and staffing requirements.
- Facilitated meetings between stakeholders and government representatives to address community concerns.
- Trained staff on government regulations and compliance procedures to ensure adherence and awareness.
- Developed comprehensive equalities policies to promote inclusivity across various sectors.
- Collaborated with stakeholders to identify barriers to equality and implement effective solutions.
- Led initiatives to raise awareness of equalities issues within the workplace and wider community.
Wales manager
Skill Wales
Cardiff , Cardiff County
04.2006 - 05.2007
- Implemented effective communication strategies to connect students with essential resources.
- Conducted needs assessments to identify gaps in disabled student services and propose solutions.
- Facilitated stakeholder consultations to gather input and enhance policy development processes.
- Coordinated the preparation of detailed policy reports and strategic recommendations for senior management.
- Coordinated public consultation processes, enhancing transparency and stakeholder engagement.
- Wrote detailed policy briefs and reports for communicating key initiatives.
Director
Voluntary Action Cardiff
Cardiff, Cardiff County
09.2003 - 06.2005
- Developed strategic initiatives to enhance operational efficiency across departments.
- Lead cross-functional teams to drive project success and ensure alignment with organisational goals.
- Facilitated stakeholder engagement sessions to gather insights and inform decision-making processes.
- Managed budget allocations and resource planning to optimise departmental performance.
- Developed strategic initiatives to enhance community engagement and support for charitable causes.
- Managed relationships with partner organisations to foster collaboration and share best practices.
- Advocated for vulnerable populations by representing organisation at community meetings and events.
- Coordinated large scale projects with successful outcomes.
- Oversaw financial planning, ensured fiscal stability of the organisation.
- Conducted strategic planning sessions to drive objectives.
- Fostered a positive work environment, increased employee morale.
- Supervised staff training programmes with focus on skill enhancement.
- Instituted cost control measures, mitigated financial risk.
- Implemented operational changes for improved efficiency.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
Area Manager
SNAP Cymru
Cardiff, Cardiff County
06.1994 - 09.2004
- Provided comprehensive advice on disability rights and entitlements to clients seeking assistance.
- Conducted in-depth assessments of individual client needs to recommend appropriate support options.
- Developed and delivered training sessions for staff on effective disability advocacy and support practices.
- Maintained accurate records of client interactions and case progress to ensure compliance with regulations.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Provided comprehensive support to SEN tribunal by preparing parent’s case files and managing documentation.
- Developed and implemented regional strategies to enhance operational efficiency across multiple locations.
- Streamlined document management system for easy retrieval and record keeping.
Education
NVQ Level 1 - Social Care
Bridgend College
Bridgend, County Borough of Bridgend 09/1994 - 06/1996
Skills
- Resilience in high-pressure situations
- Operational strategy
- Continuous Improvement implementation
- Health and Safety regulations
- Customer relationship management
- Crisis handling
- Leadership development
- Public speaking
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
Accomplishments
I have been the mayor of Bridgend, formed an independent political party and was selected by a national party to be elected at a General Election.
I am a single parent of two young children, I have two older children and 14 grandchildren.
Timeline
Operations manager
Glamorgan Voluntary Services (GVS)
07.2015 - Current
Director of research, policy and planning
Diverse Cymru
04.2011 - 07.2015
Wales manager
Skill Wales
04.2006 - 05.2007
Director
Voluntary Action Cardiff
09.2003 - 06.2005
Area Manager
SNAP Cymru
06.1994 - 09.2004
NVQ Level 1 - Social Care
Bridgend College
09/1994 - 06/1996