Paul Thomas
Leamington Spa,Warwickshire
Summary
Highly experienced business manager & IT professional with over 15 years’ experience in Product Manager & Business Analyst roles.
Expert Excel & Access user with advanced skills in all other MS Office applications & Google equivalents, and basic understanding of SQL functions.
Specialist in quantitative and qualitative data analysis, statistical reporting, & customer service.
Educated to honours degree (2:1) in P.P.E. (Philosophy, Politics & Economics), a qualification requiring advanced numeracy & literacy skills.
Proven track record of outstanding communication skills, both written & verbal.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Product Manager
Presto Music
Leamington Spa, Warwickshire
03.2017 - Current
Manager of a product range of over 400,000 individual titles for an online retail company specialising in recorded music, including the addition of new titles and metadata quality improvements for pre-existing titles.
Work role requiring exceptional attention to detail, accuracy and diligence to ensure a superior quality of product information essential for business success against commercial rivals.
Experienced user of Microsoft Access (Queries, Forms & Tables), both using pre-existing databases and creating new databases.
Basic user of SQL to undertake queries to evaulate titles requiring improvement, and to evaluate sales data.
Operations Administrator
Hewlett-Packard
Sheffield, Yorkshire
08.2008 - 03.2017
Part of management team responsible for maintaining over 25,000 printers for the global HSBC bank network, supporting nearly 250,000 users.
Wide variety of duties including administration tasks for team, completion of reports using advanced Excel (Pivot Tables, Formulas, Macros) and PowerPoint (Charts, Graphs & Tables) techniques for presentation to high level bank management, advanced analysis of performance statistics.
Individually responsible for nearly all elements of work role, including liaising across numerous business areas concerning logistics & customer service.
Education
Bachelor of Arts - Philosophy, Politics & Economics
08.2002 - 05.2005
Skills
Exceptional eye for and attention to detail
Advanced user of Microsoft Access & Excel
Understanding of basic SQL functions
Proven track record in both large and small businesses
Outstanding communication and public speaking skills
Track record of being able to work either independently or as a team member
High level of both numeracy and literacy
Languages
English
Native
Timeline
Product Manager - Presto Music
03.2017 - Current
Operations Administrator - Hewlett-Packard
08.2008 - 03.2017
University of Hull - Bachelor of Arts, Philosophy, Politics & Economics
08.2002 - 05.2005